No Internet Connection in the game-Fixed!

Mortanious

They care so much! How can we be so insensitive? 😂

jtizzy

I’m glad I am not the only one! I’m on level 2033 and it’s like I’m playing alone. I can’t send lives. Hope they get it fixed!

CML999

Pleased to know I’m not the only one. I’m on level 2045 and so frustrated as no bonus rounds or Paths. It’s getting boring. Support please sort this out!

Lola_Pop

Hello @Baba_Booey !

Welcome to our Community and please accept my apologies for the delayed answer!

Can you please tell me more about the issue? Do you get any error message when you try to connect to Facebook? Are you getting connected to the wrong Facebook account?

Baba_Booey

The WiFi icon (bottom right) keeps searching.I am not getting the check mark which lets me know that game is now synced.

barnsley

https://community.king.com/en/pyramid-solitaire-saga/discussion/comment/680365#Comment_680365

Mine is doing exactly the same on my iPad and iPhone, and has been for the last few days

ISIK

Same problem......

Shadow_SHD

Hello,

I have exactly the same issue on my iPhone X up to date.

I've uninstalled and reinstalled the game and signed in with my Facebook account, and went back to level 2026 (I was at level 2037). I guess it was the last time the sync went OK.

The game synced right. I won level 2026 and went to level 2027, and now the game won't sync again, the icon at the bottom right is spinning forever again...

So my guess is that there is a bug when the game gets at level 2027 and above...

Mortanious

https://community.king.com/en/pyramid-solitaire-saga/discussion/comment/681506#Comment_681506

It's seems to be the consensus all around. We're all above 2027.

I updated the game today, as they just released an update. I'm like maybe they fixed it and that's why they're silent. Nope. Just a horrible support "team".

ISIK

Im on 2075. Updated the game today..Nothing happens....