Lost boosters

Alexandra83

Hello.

I try to collect my boosters but they always disappear. I didn't change my phone and I didn't do anything else.It's really annoying!

Lola_Pop

Hello @Alexandra83 and welcome to the Community!

Yes, that must be annoying!! I'll be glad to help you so that you can enjoy your Boosters again . Can you please give us more information? Do they disappear as soon as you collect them? Do they show up in the game and then disappear?

Please have also a look at this post- it may help.

Thanks!!

Lola_Pop

Hello @Alexandra83 and welcome to the Community!

Yes, that must be annoying!! I'll be glad to help you so that you can enjoy your Boosters again . Can you please give us more information? Do they disappear as soon as you collect them? Do they show up in the game and then disappear?

Please have also a look at this post- it may help.

Thanks!!

giop

I ve lost all the booster collected till 2 days ago...simply disappeared...

Alexandra83

https://community.king.com/en/pyramid-solitaire-saga/discussion/comment/706128#Comment_706128

Hello.

They were show up in the game and 2-3 days later they disappeared and unfortunately I realized that I couldn't send lives for the other players.

Have a nice day.

Alexandra

Alexandra83

Hello.

They were show up in the game and 2-3 days later they disappeared and unfortunately I realized that I couldn't send lives for the other players.

Have a nice day.

Alexandra

PummyRaj

https://community.king.com/en/pyramid-solitaire-saga/discussion/comment/706547#Comment_706547

Hello @giop A Warm Welcome to our friendly King Community 🤗

I am very sorry to hear about the issue in your game!!

By any chance, did you delete and reinstall your game OR change the device you are using? If so, that would be the reason for you to loose all your collected boosters.

If that is not the reason, please post back and let us know. You can simply type your reply in the comment box given below.

Please take it easy & stay safe! 😷

PummyRaj

https://community.king.com/en/pyramid-solitaire-saga/discussion/comment/719347#Comment_719347

Hello @Alexandra83 Hearty Welcome to this wonderful King Community 🤗

I am sorry to hear about the issue in your game!!

Did you get the boosters into your game OR are they still missing?

giop

Hi, no I didn't change device or delete/reinstall the game. I used my facebook account as normal and after trying to send life ther was (if i remember correct) a connection error then the boosters disappeared.

have a nice day!

Lola_Pop

Hello @giop !

Please have a look at this for more information on this matter.

Cheers!!❤️

Alexandra83

https://community.king.com/en/pyramid-solitaire-saga/discussion/comment/723672#Comment_723672

Hello PummyRaj.

I've one new booster but the old ones are still missing.