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Lost all my Boosters

jziggy11066
jziggy11066 Posts: 1

Level 1

My pyramid solitaire updated. . I lost all my boosters. I did keep my gold bars. All the boosters are now gone that I had accumulated.😡 what can I do to get them back? Thanks

Answers

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  • PummyRaj
    PummyRaj Posts: 44,483

    Hello @jziggy11066 Hearty Welcome to our Wonderful King Community 🤗

    I am vert sorry to hear about the issue in your game!

    Sometimes, we lose our saved up boosters just be "updating" our game -- this happens when the device does not have enough memory space. The system makes place for the "Update" of the App, by removing some or all of the boosters.

    If all those saved up boosters are earned through Daily Bonus, events, etc., unfortunately, they cannot be reimbursed.

    But, if there were any boosters, that you have purchased with real money, then you can write to the "King Player Support Team" to request for reimburse them. You might have to produce the "purchase receipts", so please keep them handy to show to the Support Team.


    Hope this made sense and clarifies. If you have any further questions, please post back by typing your reply in the comment box given below.

    Keep having fun in your game(s). Have a great rest of the day 💎 💎

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