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The friends to ask for lives is not working

oscarj1930
oscarj1930 Posts: 2

Level 1

So was is wrong with it

Answers

  • Diamond_Lim
    Diamond_Lim Posts: 167,883

    Welcome to Sweet King Community! 👑

    You can check this information for similar your problem that I hope you can understand to read it :

    Mostly of players have asked this problem too. ✋

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  • 廾𝗂 @oscarj1930, welcome to the Community!


    1. Millions of Game messages are being sent every day across the Games all around the world. Some may get stuck in the system & arrive with a delay, not reach certain devices or platforms or not arrive at all. It’s always worth resending the request or Life, hopefully it will get through eventually & reach your Game.
    2. Facebook recently made a change to its platform & this means that you might experience issues when sending/receiving Lives and/or messages from Friends. King is aware of this issue & is working to fix it as quickly as possible.


    🔻Extra Tips 🔻

    • If you have your Game connected through Facebook, make sure that it has access to your Facebook Friends List. This permission will automatically expire from time to time & if the Game doesn't have such access all Lives will remain blocked (go Here for more help & info on this).
    • If you play on a Mobile device, make sure that your Game is updated to its latest version (here are a couple of guides on how to keep your Apps updated on Android & iOS).


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