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Gold coins

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heintr186
heintr186 Posts: 7 Level 2
in Support

I just purchased gold coins and never received them.

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Answers

  • teresawallace44
    teresawallace44 Posts: 4,436 Level 5
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    Hi @heintr186

    Please contact customer support from your game profile. You will need your game ID located at the top of your profile by double tapping the word “King”. Send that along with your email address and they will get back to you through your email. Please give it a couple of days for a response.

    Thanks for playing Pyramid. 👍

    Teresa 🦋🌺🦋

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  • Diamond_Lim
    Diamond_Lim Posts: 152,170 Diamond Diaries Moderator
    edited October 2021
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    Hello there! @heintr186 👋

    How about you tried these steps (Purchase Issue/Problem) first that I hope this helps. 😊

    If it's still not worked, like Teresa answers you click on "Contact Us" then you ask a problem and send Game ID (How to find your Game ID) that I hope they help you but it taken longer.

    Would you like to be contacted in the community for discussions and Gold Bars here? (by @teresawallace44 the Pyramid Solitaire Moderator)

    You can also participate and answer here (Help Lucy to identify the cities! 🏙️) that you can chance to win gold bars on this game! 😉

    Also check here :

    💫From King with love Learn more about our sweet initiatives

    💼 Badge of the Month- October HERE

    🥁The next Featured Community Manager of the month is... HERE 🥁

    🍂 Community Newsletter- October Edition HERE

    Member of the Month- September 2021: CassD HERE

    Let’s have some Halloween Fun HERE!

    The Audio team needs you! Meet the Kingsters who "set the tone" at King here!

    What is your favorite King game? HERE

    The King Audio Lab HERE! 🔉

    Art Nook: King Fanart HERE! 🎨

    Have a nice and safety day! 😊

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