Pyramid Saga - There was a connection error try again in a bit

aajjtls

Been getting that message for almost a week now. I can't make any purchases either and the wifi icon in the lower right of my screen just shows a spinning icon and never reconnects. I am on an Android phone S20+ have tried to connect just on wifi, mobile data, and Hotspot, nothing is working. I have not tried uninstalling/reinstalling

Any help or suggestions would be great!

Screenshot_20240502_234417_Pyramid Solitaire Saga~2.jpg

johamilton

https://community.king.com/en/pyramid-solitaire-saga/discussion/448480/pyramid-saga-there-was-a-connection-error-try-again-in-a-bit

Hi I am sorry you are having this problem.

First check you have no pending updates

Select the cog wheel bottom left of the game start up screen you should see profile or connect if you see connect it will mean you are not connected and no progress will be being saved so please select and follow the instructions

Your cache could be full, so go to your device settings menu select apps and clear the game cache

Check you haven't got to many other apps open at once

Log out and leave your device off for a moment or two, then log back in with your email and password.

Hopefully this will reset things for you 💓

aajjtls

I will try those things and let you know! Thank you!

Well I did try and at first it didn't change anything but I did a force stop then when I went I to the game I went to my profile from the first page, a d it had a choice to log out, which never came.up before, so I logged out and tried logging back in and WALLAH!!! I am back in and connected!

Thank you for your help! It is VERY appreciated!

johamilton

https://community.king.com/en/pyramid-solitaire-saga/discussion/comment/3052359#Comment_3052359

I am so happy to hear all is good now. If you have time, I just posted a new contest. You can take a look at it here and maybe join in

https://community.king.com/en/pyramid-solitaire-saga/discussion/448858/how-close-can-you-get-without-going-under

Sany1234

I cant play, my aplication is crushing all the time. What should i do? If i delete it, i will lose all my busters 😑

johamilton

https://community.king.com/en/pyramid-solitaire-saga/discussion/comment/3055112#Comment_3055112

Please do not uninstall. Yes you will loose all of your boosters.

First check you have no pending updates

Select the cog wheel bottom left of the game start up screen you should see profile or connect if you see connect it will mean you are not connected and no progress will be being saved so please select and follow the instructions

Your cache could be full, so go to your device settings menu select apps and clear the game cache

Check you haven't got to many other apps open at once

Log out and leave your device off for a moment or two, then log back in with your email and password.

Hopefully this will reset things for you 💓