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The Community in more languages
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Level 1
The game crashes and I have to reinstall the game very often. After reinstalling the game all gained items get erased, but it doesn't lose my place in the game. This wasn't a problem several years ago when I first started playing the game.
Hey there! I'm sorry to hear your game crashes often and you ended up losing your items trying to fix the issue by reinstalling the game. To check the possibility of recovering some of the lost items, I advise you to reach out to our player support team, in addition to investigate what is causing the crashing issue:
Our team is available 24/7. Thanks in advance and have a great day!