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Problem

Stella26
Stella26 Posts: 3

Level 1

Hi, mine avatar is still standing on level 95 -1462, but I am already playing at 99 - 1521 how can I solve this problem

Best Answers

  • Diamond_Lim
    Diamond_Lim Posts: 167,055
    Answer ✓

    Welcome to Sweet King Community! 👑

    Has your avatar got stuck on a previous level even though you completed various levels after that? 😢

    When opening the game it starts on your correct level, but the avatar is far behind?

    Like this example of Candy Crush Saga below.

    The game is on level 2110, but the avatar is on a lower level and therefore the game suggests to tap the level navigator drop to get to your level.

    The issue is caused by that the level where your avatar is at hasn't been completed properly and therefore is missing the score and the one to three stars on the map.

    Since it's missing the score, the avatar is also stuck there.

    There is a easy solution for this.

    Simply go back to the level where your avatar is at.

    Replay that level and when you have completed the level once more, the avatar should then jump to the correct level.

    If you want to win gold bars on this game, you can click here to join and answer on this game's contests that you can chance to win gold bars. 😊

    Have a nice and safety day! 😊

  • Freddy_
    Freddy_ Posts: 68,477
    Answer ✓

    @Stella26 Hi and welcome, I hope the above helped you out but so you may get a quicker reply time and its in the right place i have linked the candy crush saga forum below for you


    Thank you

Answers

  • Diamond_Lim
    Diamond_Lim Posts: 167,055
    Answer ✓

    Welcome to Sweet King Community! 👑

    Has your avatar got stuck on a previous level even though you completed various levels after that? 😢

    When opening the game it starts on your correct level, but the avatar is far behind?

    Like this example of Candy Crush Saga below.

    The game is on level 2110, but the avatar is on a lower level and therefore the game suggests to tap the level navigator drop to get to your level.

    The issue is caused by that the level where your avatar is at hasn't been completed properly and therefore is missing the score and the one to three stars on the map.

    Since it's missing the score, the avatar is also stuck there.

    There is a easy solution for this.

    Simply go back to the level where your avatar is at.

    Replay that level and when you have completed the level once more, the avatar should then jump to the correct level.

    If you want to win gold bars on this game, you can click here to join and answer on this game's contests that you can chance to win gold bars. 😊

    Have a nice and safety day! 😊

  • Freddy_
    Freddy_ Posts: 68,477
    Answer ✓

    @Stella26 Hi and welcome, I hope the above helped you out but so you may get a quicker reply time and its in the right place i have linked the candy crush saga forum below for you


    Thank you

  • Stella26
    Stella26 Posts: 3

    Level 1

    Thnx for all the support, I have solved the problem now

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