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Problem with losing levels in Pyramid
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Hello everyone.
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Here’s the latest update from the CM. ⬇️⬇️
So, I've got new information from the game team: the players who lost their levels should have the fix in place now or in the next hours. However, there is a test going on that will make some players see a different last level. This is a test and there's nothing we can do about it, I'm afraid. That can be the reason why we're still getting reports today.
Regarding the Boosters: if they had been purchased, please tell players to contact the Player Support team using the button in the game; if they were won and not bought, there's nothing we can do. 😓
Thank you @Lola_Pop
Please be patient and understanding. Things will go back to normal when the tests are over. 💕👍
Teresa 🦋🌺🦋
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@teresawallace44 - Thanks for the info Teresa. I had two updates but they brought no improvement. I've been thrown back to Episode 207, Level 3155 even though I finished and posted Episode 213 two weeks ago. Which level are you on? 🧐 - Page 24 — King Community
