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Problem with losing levels in Pyramid

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Comments

  • teresawallace44
    teresawallace44 Posts: 4,436
    edited July 2021

    Hi everyone.

    I’m glad almost everyone is back to normal at least for a little while. The studio is always tweaking things in the game so things might happen in the future. Just be patient and let us know. πŸ’•πŸ‘

    Thank you @DieOmimi for helping. It’s much appreciated. πŸ’•πŸ’•

    @OseeASi @jinty1911 @kiwirose62 @44dollydimples @NikolaosProdromidis @lemsip1 and @Lady_Sarina

    Thank you for the feedback. πŸ‘

    Let’s keep pushing forward. ➑️

    Teresa πŸ¦‹πŸŒΊπŸ¦‹

  • yass78
    yass78 Posts: 125

    @OseeASi

    Although it came back the way it was, it’s not clear to me that I don’t have level 219 like you available?


  • jinty1911
    jinty1911 Posts: 23

    Level 3

    Mine has suddenly gone from 208 to 215. πŸ˜‚πŸ˜‚πŸ˜‚

  • teresawallace44
    teresawallace44 Posts: 4,436

    Hi @jinty1911 and @yass78

    Give it time and all will be back. πŸ€—

    Remember patiences is a virtue. πŸ’•

    Thanks everyone. πŸ‘

    Teresa πŸ¦‹πŸŒΊπŸ¦‹

  • OseeASi
    OseeASi Posts: 207

    Yes, it's weird... I don't know why there are different progressions...

  • daz4a69
    daz4a69 Posts: 3

    Level 1

    I was nearly finished level 213 when it sent me back to level 207, now the game has restored with more new levels it has put me back half way through level 208, does this now mean that I have to redo 5 levels (45 games) again? Very frustrating!! 😫

  • jinty1911
    jinty1911 Posts: 23

    Level 3

    It's very strange. When l look at the map l have finished 208 and waiting for levels but am playing 3221? So l don't have a clue where l am!!

  • teresawallace44
    teresawallace44 Posts: 4,436
    edited July 2021

    Hi @daz4a69

    Welcome to the King community

    Please give it a couple of days to reset. If it’s not back to normal let me know and also contact customer support from within your game. πŸ‘

    @jinty1911 and @daz4a69

    207, 208, 213 etc... are called episodes and the games within the episode is called levels. So if you are within an episode then click the map icon on the left and it should take you back to all the episodes and show where you are. πŸ€—

    I hope this helps. πŸ’•

    Teresa πŸ¦‹πŸŒΊπŸ¦‹

  • lemsip1
    lemsip1 Posts: 16

    Level 2

    ok so I gave it the benefit of the doubt. I have had to redo levels 207 and 208. Hoping that the other levels I had done before would appear but no I am stuck again. My game only goes to 208. Not sure what to do now. How have some people got levels back and not other. I was happy to redo the levels to get back up but I cannot see level 209. Are you sure this is fixed ? Can someone please let me know when it’s going to fixed properly


  • teresawallace44
    teresawallace44 Posts: 4,436

    Hi @lemsip1

    I will pass this on to the studio again but I will not get any response until Monday because the CMs are off on weekends. Please keep checking for updates and be patient. I’m sorry you’re still having this problem. Hopefully things will be fixed soon. πŸ‘πŸ™

    Thank you for your understanding. πŸ’•

    Teresa πŸ¦‹πŸŒΊπŸ¦‹

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