⛔ (Fixed) Ongoing Issue: Can't login on Facebook

Snow_Rider · January 16

Hi players!

We’ve recently become aware of an issue that is preventing players from logging in through Facebook. If you do have a King account, you can log into your game using your email address and your password until this problem is fixed.

We’re sorry for any inconvenience caused, we know these types of issues are frustrating. However, we want you to know that our team is on it and working hard to fix the problem as quickly as possible. So please bear with us. We hope to have a solution soon.Thank you for your patience and understanding.

Snow_Rider · January 16

@johamilton

johamilton · January 16

Hi Pyramid Adventurers, tagging you for some important information from our CM. We want to keep you updated at all times

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DieOmimi · January 16

Thanks for the info @johamilton. I don't play on Facebook and I don't think this game has ever been offered on Facebook Gaming. Just checked my game and it's all fine in my game. It has only worked on mobile devices for a few years now anyway.

EnergizerBunny · January 16

Hi @johamilton,@Snow_Rider

Thank you both for the update regarding the Facebook game issue. I only use my mobile to play Pyramid Solitare.

CassD · January 16

Hi @Snow_Rider and @johamilton. I don't use FB, but my game crashed again yesterday on my Android and I'm awaiting a reply from Support, as this seems to happen once a month.

Cherice25 · January 16

https://community.king.com/en/pyramid-solitaire-saga/discussion/432894/fixed-ongoing-issue-cant-login-on-facebook

The issue has been rectified now but I have lost all of my boosters before you play each level and the boosters in the game. I had lots of all of them and they have all disappeared.