QueenB

Community Manager

Thanks to everyone who joined this week’s Soda challenge💜 I’ll be announcing the winners very soon, so stay tuned 🎉 And don’t worry, a brand-new question is just around the corner 👀🧠

Hi @Techz_3712 Thank you so much for flagging this 🙏 really appreciate the attention to detail! This one was a bit odd, because when I checked the internal links, they looked correct… but just to be safe, I went ahead and did a manual update on the 8K and 14K badge links. They should now be pointing to the proper milestone…

Hi everyone 😃 Thanks so much for sharing your thoughts about the new layout and how it impacts navigation, especially when going back to older levels. We’re noting the feedback and it will be included in the feedback summary that will be shared with the studio. While we can’t promise immediate changes, we’ll continue…

Thanks so much for taking the time to share these details with us. I’ve now reported your feedback and screenshots to the studio team so they can continue looking into it. We’ve already flagged that the game seems to get stuck at level 19686 for some players, and it’s not syncing progress properly across devices,…

https://community.king.com/en/candy-crush-saga/discussion/504464/comment-recuperer-ma-progression-si-mon-compte-facebook-associe-a-ete-bloque Hi @holy2006 , welcome to the Community! 😊 If your Facebook account was blocked and it had your game progress saved, don’t worry, there’s still a way to get your progress back!…

https://community.king.com/en/candy-crush-saga/discussion/504460/why-this-game-is-not-giving-boosters-and-win-moves-for-smooth-flow-of-game Hi @Mamtarani 👋 Welcome to the Community! Thanks for your message! We’d love to help, but could you please give us a bit more detail? Were you expecting to receive boosters or extra…

https://community.king.com/en/candy-crush-saga/discussion/504461/how-can-i-start-playing-the-game-if-i-have-already-registered Hi @amuzudelight25 👋 Welcome to the Community! Thanks for your question. To help you out, we’ll need a bit more information. Could you tell us what exactly you’re trying to do when you say “start…

https://community.king.com/en/candy-crush-saga/discussion/504466/advertisement-is-blocked-on-my-candy-crush-saga-account Hi @0634Zaheer 👋 Welcome to the Community! Thanks for reaching out! Just so we can help you better, could you please give us a bit more detail? Are the ads not showing up at all? Or do they appear but…

Thanks so much for sharing your thoughts, everyone 🙏 You’re absolutely right @cookiemae… I should know when things like this are happening in the game. I wasn’t aware of this survey at first, which is why I asked around to understand more. I’m now following up internally so that we can support everyone better and make sure…

@kiara_wael @PummyRaj @MountainMom 🍦🍡