QueenB

Community Manager

Comments

  • Thanks so much for sharing your thoughts, everyone 🙏 You’re absolutely right @cookiemae… I should know when things like this are happening in the game. I wasn’t aware of this survey at first, which is why I asked around to understand more. I’m now following up internally so that we can support everyone better and make sure…
    in King wants our feedback via survey - here it is Comment by QueenB July 25
  • @kiara_wael @PummyRaj @MountainMom 🍦🍡
    in 🍦🍡 Ice-Cream Topping Comment by QueenB July 25
  • Hi everyone 👋 Thank you so much for the updates and for letting us know this issue is still affecting you. I’ve reported everything back to the team and passed along your comments and game IDs. The studio is continuing to investigate what’s going on here. We know it’s frustrating when things don’t work as expected, and…
    in ⛔ Under Investigation: Episode Race counter isn’t advancing and my progress is not syncing Comment by QueenB July 25
  • https://community.king.com/en/candy-crush-saga/discussion/comment/3368987#Comment_3368987 https://community.king.com/en/candy-crush-saga/discussion/comment/3369029#Comment_3369029 https://community.king.com/en/candy-crush-saga/discussion/comment/3369054#Comment_3369054 To help us investigate this properly, could you please…
    in ⛔ Under Investigation: Episode Race counter isn’t advancing and my progress is not syncing Comment by QueenB July 24
  • https://community.king.com/en/candy-crush-saga/discussion/comment/3369001#Comment_3369001 I thought about it too but I'm holding off a bit just to see if anyone else has experienced the same issue and it would make it easier to spot this thread in Discussion… I'll keep an eye on this and see when we can move it ☺️
    in Missing Characters when posting?? Comment by QueenB July 24
  • https://community.king.com/en/candy-crush-saga/discussion/comment/3368972#Comment_3368972 Thanks for letting me know! Okay, let me know when you have passed level 19 701 and if the issue persists so I can share this screenshot and the new one after passing 19 701 and I will report back to the studio 🫡
    in 🍨🍡 Newly Released Levels! Share your feedback on the latest episode 19 686 - 19 745 Comment by QueenB July 24
  • https://community.king.com/en/candy-crush-saga/discussion/comment/3368948#Comment_3368948 Which device are you playing on and if on mobile, which game app version do you have installed there?
    in ⛔ Under Investigation: Episode Race counter isn’t advancing and my progress is not syncing Comment by QueenB July 24
  • https://community.king.com/en/candy-crush-saga/discussion/504196/why-are-my-questions-moved-to-the-off-topic-section Thanks for flagging this and apologies for the confusion! I meant to move your questions to the Discussion area, not Off-Topic. That was a mix-up on my part 😅 The reason for moving them from the Support…
    in Missing Characters when posting?? Comment by QueenB July 24
  • https://community.king.com/en/candy-crush-saga/discussion/comment/3368931#Comment_3368931 Hmm.. interesting 🤔 Can you try a different browser and see if the same thing happens?
    in Missing Characters when posting?? Comment by QueenB July 24
  • https://community.king.com/en/candy-crush-saga/discussion/504188/my-previous-acc-log-in-problem Hi @pankajiniMeher 👋 Thanks for reaching out, and welcome to the Community! We’re not entirely sure what the issue is based on your message, but we’d love to help you get back into your account. To start, we recommend checking…
    in My previous acc log in problem Comment by QueenB July 24
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