QueenMia

Community Manager

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Comments

  • Hey @Sukanta_Biswas, it's so exciting, isn't it?! 🤩 @Sukanta_Biswas: I absolutely LOVE your badge idea and design (you're a real artist, just like Rachel 🎨😊) so I've added your badge to our collection. Everyone who post a screenshot showing they're at level 2000 here will receive it and be able to wear it with pride 💪❤️ As…
  • Hi there @DoubleB423 :waving: I am sorry to hear that was not a good experience for you. I am not sure what happened there but we will investigate. In the meantime, I'll take care of your issue. I've sent you a private message to ask for more information. I apologise for the inconvenience. Thanks for letting us know!
  • Hey there @flew66, How are you? As @Sukanta_Biswas said, we were making some changes but there was a small bug and the Video creator role has been given to many members instead of just one! It will be back to normal in no time and you will be ranked as Legend again ;) Have a great day🍒
  • Hi there @widonsio and welcome to the Community! Please make sure you have the latest game version installed, that usually helps update the game as well ;) If that does not solve the problem please post a screenshot of the problem so we can help! Thanks🍒
  • Hey @mikeyblanc - There is nothing we can do for now! Our Studio is looking at ways to add these special events to those who missed them so everyone can enjoy the same game experience. We know it is frustrating not to be able to play and we don't want to leave players out. All I am saying is to please be patient and you…
  • Hi there @Veertje and welcome to the Community :waving: I am sorry to hear you are not part of the events. You can read why that's the case in my previous reply, here. I really understand that this is not great and that you feel left out. But don't worry, this is just a matter of time until the event shows up for…
  • Hi there @berrybest1 and welcome to the Community :waving: Could you please tell us more about it, like what device and game version are you playing on? What is happening that you cannot send nor receive lives: Do you get an error message? Do you not have the option at all? At what step does the problem appear: when you…
  • Hi @dchamai, @neuman1812 :waving: Here is an update on the situation: If you got the teaser message, then you should definitely be able to play the event. As it's been mentioned by other players, the best way to trigger it is to make sure to install the latest game update - The quest should then pop up after a few minutes.…
  • Hi there @kati2 :waving: This can happen if you're device hasn't updated to the latest version. Just make sure to clear cache and cookies regularly and to have the latest App version installed. That should allow you to pass the level and move forward ;) Let us know how that goes! 
  • Helloooo Legends!! Wow, what a milestone indeed 🤩To celebrate I have added some sweets to your game!! Nice thread, @Foley1362, let's see if we can get further than 20K 💪