Wunderbaum

Hi Cecilia! Looks like you already have an answer from a moderator: https://care.king.com/en/candy-crush-soda-saga/missing-of-golden-bars-again Cheers :-)

in Missing of Golden bars again! Comment by Wunderbaum July 2017

Hi Meli! Which version of the game do you have installed? I suggest you start by checking for updates to the game on iTunes or Google Play. If the problem is still there then you should consider a re-install of the game: 1) Make sure you have the game connected to Facebook or Kingdom (this will save your progress,…

in I'm not getting potions to upgrade the cats. Comment by Wunderbaum July 2017

Hi Ruud! Looks like Candy Crush and Soda was recently updated to a new format. There's a main thread about the update: https://care.king.com/en/candy-crush-saga/candy-crush-saga-facebook-update Try clearing your browser cache and the game should work correctly again. Cheers

in LOAD STILL SLOWWWWWW Comment by Wunderbaum July 2017

Hi Lisa! Try the steps shown on this thread: Android: https://care.king.com/en/candy-crush-saga/lost-your-connection-to-facebook-android You could also try the game from another internet connection - for instance mobile data instead of wifi. Cheers

in Unable to access to Candy Crush? Comment by Wunderbaum July 2017

Hi Tanya! Looks like the game was recently updated to a new format. There's a main thread about the update: https://care.king.com/en/candy-crush-saga/candy-crush-saga-facebook-update Try clearing your browser cache and the game should work correctly again. Cheers

in Losing Progress on levels I have already passed on Candy Crush Comment by Wunderbaum July 2017

Hi! If you don't get an error message when sending the password reset then the email should be OK and on its way to you. Don't forget to check your spam folder in case the email lands there. Cheers

in I don't remember my password to candy crush. I click on forgot password and still haven't received Comment by Wunderbaum July 2017

Hi! Sounds like there's an issue with the connection from your game to Facebook. Try the steps shown on this thread: Android: https://care.king.com/en/candy-crush-saga/lost-your-connection-to-facebook-android Once you have the connection back you should be able to send and receive help without any issues. Cheers

in Not receiving free lives & candy Comment by Wunderbaum July 2017

Hi Cindy! Looks like the game was recently updated to a new format. Try clearing your browser cache and the game should work correctly again. Cheers

in Why am i getting a pink?purple screen? Comment by Wunderbaum July 2017

Hi Dea! The game was recently updated/changed to a new format and I'm not sure if all features has been fully activated yet. Cheers

in where do i find the option to send lives to friends? Comment by Wunderbaum July 2017

Hi Suebiscuit! Check if you have a backup of your mobile data and try to do a restore. You might also be able to scoop up some boosters in the live events that happens every weekend in the game. Cheers

in Lost all my boosters Comment by Wunderbaum July 2017

Wunderbaum
Royalty

Comments

Wunderbaum Royalty

Comments

Wunderbaum
Royalty