Comments
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Hi there @MustLoveDogs I am sorry about this. Community does not deal with purchase issues because the query includes your personal details, but King Player Support does. If you happen to play on a mobile device or Windows app, you can contact directly from the device. That way Player Support will automatically get your…
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I am very sorry that your purchase didn't go well @jhartje 🙁 Community does not deal with purchase issues because the query includes your personal details! If you happen to play on a mobile device or Windows app, you can contact directly from the device. That way Player Support will automatically get your purchase history…
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https://community.king.com/en/candy-crush-soda-saga/discussion/comment/3072633#Comment_3072633 Well that is odd @cybeleamado13 I don’t have more info about Pix purchases 🤔, and in that case I recommend you to contact King Player Support. Community does not deal with purchase issues because the query includes your personal…
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Hello again @GWW66 Please try to update the game. Current version is 1.268.5
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I am sorry to hear your purchase didn’t go through @Sol02 Community does not deal with purchase issues because the query includes your personal details! If you happen to play on a mobile device or Windows app, you can contact directly from the device. That way Player Support will automatically get your purchase history and…
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Welcome to Soda Community @cybeleamado13 I am sorry about the purchase! King is currently unable to process purchases made through third-party payment methods like PIX. There is more info in this guide: ➡️ Pix payments
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Hello @0617351550 I am sorry about that. Can you elaborate more? Do you see an error? Did you check for game an device updates? Please try to force close your apps, turn off your device for at least 10 seconds, restart your device. Check for any device or app updates and ensure you have at least 2GB free memory storage to…
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Hi there @rgpresley2 I copy and paste the CM's answer: "Unfortunately we've had an issue related to an ad in Soda that appears for some players. The game studio is aware of this issue and are looking into this. To ensure that you get the best experience and avoid crashes, please make sure to check that you're on the latest…
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Welcome to Soda Community @Vanessa35 For any purchase issues you need to contact King Player Support. Community does not deal with purchase issues because the query includes your personal details! If you happen to play on a mobile device or Windows app, you can contact directly from the device. That way Player Support will…
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https://community.king.com/en/candy-crush-soda-saga/discussion/comment/3071646#Comment_3071646 Do you have the latest game update @sarahkohlhof Current version is 1.268.5