Comments
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Welcome to Soda Community @raggety Sorry to hear this. Do you see an error? Do you have a new device? Please elaborate a bit more. First let’s try some troubleshooting to see if this fixes the problem. Troubleshooting: provided you saved your progress with a King account, log out of the game - clear the cache -> not data…
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Welcome to Soda Community @Nay15 Do you mean the store is unavailable? Please try troubleshooting: provided you saved your progress with a King account, log out of the game - clear the cache -> not data that will delete your boosters - power off your device for at least 10 seconds - restart your device - check for game and…
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I am sorry to hear this @robbiefinethy Just make sure, when watching the ads, you're not closing the ad before it finishes as that causes the game app to freeze sometimes. Furthermore, you could report the ads to King by using this link. 🙂 Select topic “ads” - subtopic “I didn’t receive my reward”
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I am sorry your purchase didn’t go well @meagan09 For missing purchase items you need to contact King Player Support. Community does not deal with purchases issues because the query includes your personal details! If you happen to play on a mobile device or Windows app, you can contact directly from the device. That way…
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Welcome to Soda Community @leslie122 I am sorry to hear this. Please try troubleshooting: provided you saved your progress with a King account, log out of the game - clear the cache -> not data that will delete your boosters - power off your device for at least 10 seconds - restart your device - check for game and device…
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Welcome to Soda Community @death342 I don’t have problems with the sound 🤔 Please try to force close the game, turn off your device for 10 seconds, restart your device and log back in. If you have an iOS device read more here about new audio settings 🙂
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Welcome to Soda Community @RickyJ Let’s try to find out what’s going on. Do you have the latest game update? Do you have at least 2GB free memory storage? Please try to force close the game, turn off your device for at least 10 seconds, restart your device, check for game and device updates and try to log in. If the…
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Welcome to Soda Community @BruriaAdin I am sorry that this happened. In order to understand each other, did you receive the Rewards Pass de Luxe but were you unable to claim the rewards because a new Rewards Pass started immediately? Have you tried force closing the game, restarting your device and logging back in? If this…
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Welcome to Soda Community @jafralady55 There is a new Rocket Rush Extreme in which you can only collect candy with new levels played. With the ‘old’ version you could collect the candy by replaying levels and new levels.
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Welcome to Soda Community @pinkya Do you mean Grow the Bear? Did you feed the bear? Once you've fed enough chocolate you'll reach a wonderball and you can claim rewards.