Comments
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Welcome to Soda Community @Whalerdevil_78 Please try to restart ➡️ Force close all open apps and restart your device. Leave it switched off for at least 10 seconds, then turn it on again. Sometimes you may need to repeat this a few times Check your device memory ➡️ Do you have sufficient memory on your device? King…
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https://community.king.com/en/candy-crush-saga/discussion/449396/why-is-rescue-buddies-not-awarding-my-prize Welcome to Soda Community @marymcrios There is indeed a problem with not being able to claim Rescue Buddies rewards, and the Studio is already investigating it. You can find the main thread HERE where you will be…
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Welcome to Soda Community @SherriReidFoley Sorry to hear this! What rewards can't you claim? Are you having trouble claiming rewards from a feature/event? What did you do to try to solve it? Please elaborate a little more so I can help you. Let’s try troubleshooting: provided you saved your progress with a King account,…
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https://community.king.com/en/candy-crush-soda-saga/discussion/comment/3055009#Comment_3055009 Hi again @Elleni39 I have read that you play on Samsung devices. What is the model? ➡️ Android Settings- About Phone - (for example Model number SM-695F) Do you have at least 2GB free memory storage on your device?
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Sorry to hear this @BILBAO2019 😕 Please check the guides below how to get your progress restored: ➡️ I can’t find my progress in the game ➡️ I have lost my levels Let me know if you need more help 🙂
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@Elleni39 Another try: check if you need to update Android System Webview via Google Play Store. This was something the Studio mentioned when having problems logging in, maybe that can help.
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Welcome to Soda Community @MariaEduarda35 I am sorry about the purchase! King is unable to process purchases made through third-party payment methods like PIX. There is more info in this guide: ➡️ Pix payments
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https://community.king.com/en/candy-crush-soda-saga/discussion/comment/3054528#Comment_3054528 Hi there @michimune I replied to the players comment regarding the gumball machine (which is what this thread is about). It happens that the Studio does multiple tests with different devices and player groups. Not seeing certain…
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https://community.king.com/en/candy-crush-soda-saga/discussion/comment/3054410#Comment_3054410 I do not think it’s a bug or something. Random players and random devices may be part of a gameplay test 🤔 similar to having or not having ads 🤔
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Congratulations @Andres-2 @Gumyupawpaw !🥳
