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Hello, does anyone have a similar problem as me? In my shop, currently, the Gumball Goodies have disappeared, even though my Internet connection works well (I still can send lives to my friends, finished levels in Baking Cake, etc).
Danish wolf...u turn airplane mode on before u start the game n go in n while in it u turn it off..n wait like 15 seconds n go to the shop..
Yea not sure about a tablet..sorry
Oh darn. Guess it won't work for me then. I am on a tablet where switching on Flight Mode isn't possible to do, whilst I am in the game.
Thanku yosca..
Danishwolf... mine were gone for 3 weeks, u know how I got them back..u have to turn Airplane mode on...
Turn on airplane mode before u open the game,open the game when the game opens it'll say no connection, as ur in the game turn airplane mode off,wait like 15 seconds till it connects again then check the shop ur gumballs should be there..I told that to another person here n it worked for them too..I couldn't believe it that I actually worked..try it.. let me know if it works..yosca the soda moderator wrote that on another thread..
In Denmark, and Gumball has been gone for me for a while now.
The last thing you can do (particularly for the A54) is troubleshooting so that you hopefully don't have to log out and log in every time.
Troubleshooting: provided you saved your progress with a King account, log out of the game - clear the cache -> not data that will delete your boosters - power off your device for at least 10 seconds - restart your device - check for game and device updates - log back into the game - (re)play some levels. Also make sure you have at least 2GB free memory storage to run the game smoothly and try to connect to a WiFi connection instead of using cellular data.
*Clear cache in Android: go to settings - tap on apps - tap on candy crush soda - tap on storage - tap on clear cache (not data❗️)
And yes I have everything else on my j7 except the gumball goodies,the event n the log in problem.. nothing else has disappeared..I will try it on airplane mode...it's just very strange cause I never had a problem before mid april..
The j7 had the gumball goodies n events up till mid April then they disappeared n haven't came back yet.. before mid April never had a problem with the goodies or events or logging in,now that's all a problem out of no where..like I said I even u uninstalled the game n still nothing..
The samaung a54 the event comes n goes so do the goodies,but I can log in n out on this phone..when I log out of this phone n log back in everything comes back..
Even though the j7 has older software,operating system 7.0 it was completely fine before mid april..no problems at all..now nothing is working n I updated to version 1.267,I thought everything might come back but it didn't..
Hi @Elleni39 let’s summarize
Samsung J7 may be too old to play the game, sorry about that. The game may require newer data than what is available on your phone. You could try putting the phone in airplane mode, which reduces gaming functionality but may allow you to play.
Samsung A54 doesn’t have the Gumball machine and no bee diorama, correct? Do you have other features/events, such as 4 in a Row, Treasure Hunt, Rescue Buddies, Shipmates, Kimmy’s Candy Hunt? If so, your game is working properly. It may happen that sometimes you don't see another diorama. Just make sure you always have the latest game update. Not having the Gumball machine may be related to a test group; we are not informed whether there are tests and which groups of players can be part of them, sorry.
When you uninstall the game you will delete all boosters as they are stored in your device's memory. You can read more in this guide: Why can’t I find my boosters
My samsung a54 does the same thing..no gumball goodies but I can log in n out on that one though..on the samsung j7 I never had a problem before with logging in..it just started in mid April…
It's a sm-j727t
What is your phone’s model number @Elleni39 ? Check in Android Settings- About Phone - (for example Model number SM-695F)
I'm using a samsung j7 prime..it has an operating system of 7.0.. but this is a brand new phone I bought in July.. brand new from the box..I never had a problem before mid april..as far as the gumball goodies..after this they disappeared n the events disappeared n they were always there before this for all the 10 years I've been playing.. never had the gumballs or events ever missing..plus the logging in thing that it won't let me log back in,it keeps crashing..I never had that problem on this phone either before everything disappeared..I looked for the web view thing I couldn't download it,it's not compatible with My phone…I was forced to Uninstall the game n lose all my stuff n it still didn't work.. thanks for responding yosca..
Hi again @Elleni39 I have read that you play on Samsung devices. What is the model? ➡️ Android Settings- About Phone - (for example Model number SM-695F)
Do you have at least 2GB free memory storage on your device? Did you use search function in Play store?
Yosca, I don't have that on either of my phones..no web view anywhere on the Google play store..I looked under all the manage apps.. nothing..
I tried all the things yosca said a few times, nothing is working..now the a54 doesn't have the bee thing or the gumballs, they all disappeared again...I really hope the gumballs come back..like I said I updated to version 1.267 a few days ago, same thing, nothing..
@Elleni39 Another try: check if you need to update Android System Webview via Google Play Store. This was something the Studio mentioned when having problems logging in, maybe that can help.
Hi there @michimune
I replied to the players comment regarding the gumball machine (which is what this thread is about). It happens that the Studio does multiple tests with different devices and player groups. Not seeing certain Seasons can also be part of this. We have no information about this. There is a topic in Help Center: Why don’t I have a new challenge but my friend does
In addition, this is from the CM:
Off topic I can tell you that I (playing since 2015) have never seen ads, sometimes I don't see events and certain theme seasons.
Regarding the gumball machine (and bee event) come and go on 1 device @Elleni39 you could try this:
Restart: Force close all open apps and restart your device. Leave it switched off for at least 10 seconds, then turn it on again.Updates: Make sure you have the latest game and device updates
Last but not least, make sure you have a strong and stable internet connection.
But @Elleni39 said she doesn't have upside down in April and bee season in May. If you have studied her case more detailed, you should not say, 'Random players and random devices may be part of a gameplay test'.
Her issue has appeared since April. All activities disappear one by one, and the diorama either.
Samsung A54 is more powerful than J7, but it still come and then gone after the 1.266.X update
I do not think it’s a bug or something. Random players and random devices may be part of a gameplay test 🤔 similar to having or not having ads 🤔
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Alot of ppl are saying they lost their gumball goodies..I updated to candy soda 1.267.. before it was 1.266..same problem..
Hello @Elleni39
I have lost my gumball goodies too since I have updated to 1.266.X. Gumball goodies becomes very unstable after this update, so I think the issue may arise from this version 1.266.X.
But I can recall my gumball goodies after I logout the game and then log in again. No crashing.
Samsung J7 prime has been released since 2016, it is 8 years ago. It has 3GB Ram only and Android 7.0 OS may not support this game enough.
With the latest updates, the gumball machine is back in My Game.
MY j7 supports the game up till I updated it to version 1.266.. now I updated again to version 1.267 n same thing..I've never had this problem with the j7,after the 1.266 update it started happening.. candy soda needs os 5.0 n up.. even on Mt samsung a54 same thing, the gumballs come n go ,the bee event too..it a problem on there side I think..
I am in South Africa, gumball goodies also GONE!
See alot of ppl are saying that.. for 3 weeks now I haven't had them..on my samsung a54 phone they come n go..on my samsung j7 prime haven't seen them in 3 weeks and candy soda isn't fixing it.. it's ridiculous!
Whenever I choose to watch ads for a bonus or extra lives etc, the ads have started to freeze. It’s the ad for teaching or education or something. It’s so annoying. I’m losing levels because of it and happened about 6-10 times in the last hour I have been playing. What is causing this?
Hola. Salí del juego, dejando mí sesión como ganador y tomando los regalos del comienzo del día y a los minutos vuelvo a ingresar y al jugar, me doy cuenta que me sacó la racha y sus ventajas. Estoy molesto.
my game will not load. It gets to a certain point and just stops. Please help.
why does my screen keep freezing up? It is annoying and I am ready to delete playing
Merhaba, İphone cihazımda oynadığım oyunum apple kayıtlı.Oradaki ilerlememi android cihazıma veya PC ye aktaramıyorum.Lütfen yardım.
🚨 Check the Help Center first! It's always up to date and available in 22 languages. Click here to go to the Help Center! 👈 🛠 How to fix common problems! Before you post, please follow these steps to fix many common issues: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and…
Hello, Soda fans! Starting out in Candy Crush Soda Saga (or just Soda, as we call it here!) can feel a bit overwhelming, so many candies, so many challenges! 🤯 You might discover 🍬 boosters and use them freely, only to later realize they don’t magically replenish. 😅 And then there are 🧁 blockers, standing in the way of…
Before we look at the type of levels, let's also look at the Level Indicator! ⚠️ Level Difficulty Indicators Some levels are tougher than others, so icons and borders warn you in advance: 🟧 Hard Levels: Marked with an orange border. 🟥 Super Hard Levels: Marked with a red border. ⬛ Ultra Hard Levels: Marked with a dark red…
