Comments
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Welcome to Soda Community @Tarquin42 Sorry to hear this! There are a couple of reasons why your progress may not be showing. Let's have a look at how we can solve this issue: You're not connected to your account The first reason why your progress is not showing in the game is that you logged out of your account. Make…
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Welcome to Soda Community @DPasc1002 I am so sorry to hear this! Have you saved your progress? You can restore your progress by using the same account. If you did not save your progress with Facebook or King, you won't be able to recover lost progress as it was never synchronized, but don't worry! Simply create a King…
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Welcome to Soda Community @Chicagogrl3 Sorry your purchase didn’t go well 😕 Unfortunately we cannot handle purchase issues in the Community, due to personal information, but Player Support can. If you happen to play on a mobile device or Windows app, you can contact directly from the device. That way Player Support will…
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Welcome to Soda Community @katfar I am sorry to hear your purchase didn’t go well. Please contact Player Support to correct your purchase. If you happen to play on a mobile device or Windows app, you can contact directly from the device. That way Player Support will automatically get your purchase history and transactions.…
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Hello again @hellrazer As mentioned, it has been reported. We were told the Studio is working on a fix for Android version 5/6. If you use an other Android version, please try to update Android System Webview via Google Play Store. Sorry for the inconvenience
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Hello @momooo Candy Crush Soda Saga doesn’t have such a game, thanks. 🙂
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Welcome to Soda Community @Jerrlyn57 I am sorry your purchase didn’t go well! Unfortunately we cannot handle purchase issues in the Community, due to personal information, but Player Support can. If you happen to play on a mobile device or Windows app, you can contact directly from the device. That way Player Support will…
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Welcome to Soda Community @Dadonna Sorry about this. Let’s try troubleshooting: provided you saved your progress with a King account, log out of the game - clear the cache -> not data that will delete your boosters - power off your device for at least 10 seconds - restart your device - check for game and device updates -…
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Welcome to Soda Community @gaellicgirl I am sorry you didn’t receive your rewards 😕. Please contact King Player Support for this. If you happen to play on Windows app, you can contact directly from the device: click on the blue gear click on question mark click on “technical and connection issues” click on “thanks for…
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Welcome to Soda Community @HFreitag I am sorry about this. Please make sure you have the latest game update. Current version is 1.266.5 There are a number of reasons this reset might happen: device updates, the time you logged in, and one-time glitches may cause this. Unfortunately the Daily Bonys streak cannot be…