Some players are currently experiencing an issue where their screen suddenly freezes in a darkened state, and they can't continue playing.
We’re sorry for any inconvenience caused, and are investigating the issue.
Meanwhile, we've created a workaround:
1.- Tap on the top part of the dark frozen screen, right where you would usually find your profile picture, 5 times, and a hidden close button (X) will appear
2.- Tap on that button (X) and you will be able to return to your game without having to restart it
We hope this will help you out until the solution is in place. ☺️
In case it doesn't work, please contact us and we will do our best to help you out.
Thanks a lot for your patience!