We’re making some technical updates to improve your game experience. As a result, some players may temporarily lose their avatar/profile picture in the game. But don’t worry—you can easily re-upload it by following these simple steps! 😊
How to re-upload your profile picture
- Open the game and go to Settings
- Tap on My Account/My Profile (depending on the game)
- Select the camera icon on the bottom right corner of your profile picture
- Choose a new picture or re-upload your previous one
- Save the changes, and your avatar will be back!
I’m having trouble uploading my picture—what should I do?
Try restarting the game and following the steps again. If the issue persists, please contact us and we'll help you out.
We appreciate your patience and understanding as we make these improvements. 💙