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Comments

  • Kaiyasedai
    Kaiyasedai Posts: 3

    Level 1

    I have no access to RC today, it's just not there like on Mondays 😢😢

    Please fix

  • lilikoikisses
    lilikoikisses Posts: 1,046

    I am also experiencing this issue, and when I popped the bubblegum cover over the ‘invisible’ candy, my game froze completely. It’s sad because I waited an hour to get the ticket and inly made a couple of moves before it froze.

    I hope the King team gets this glitch fixed soon!

    EC936177-1C96-470A-B718-64576D975DC0.png


  • munxkin
    munxkin Posts: 6

    Level 2
    edited December 2020

    Same thing with me! When I hit it, game froze and I lost my streak. I already tried rebooting my phone, uninstalling, clearing cache.. then later tried on my iPad and realized it's not my device, same glitch was there, too. Then I saw this post, so now I know it's really the server/ code and not my devices. Please fix soon! I can still play by avoiding any direct lollipop hits to those invisible candies. I have the latest update on the game as well.

  • lilikoikisses
    lilikoikisses Posts: 1,046

    @regspice

    Hi and Welcome to the Community!

    There is definitely a significant glitch happening in RC, specifically (but not limited to) the board that has the bubble gum covering missing candies. The King Team has been made aware of it, and I’m sure they are working on a fix for it. As someone who has experienced this glitch 4 times today, I totally understand your frustration! Hang in there and hopefully it will be fixed soon!

  • Spinnifix
    Spinnifix Posts: 25,430

    Hello and welcome to our beautiful community

    Please searches for the update and updates your game and clears the cache and reopen it. This is normal troubleshooting. I will still be happy to pass it on. Hope you get an answer!

    Good luck

  • Spinnifix
    Spinnifix Posts: 25,430

    Hello and welcome

    I've already passed it on and I hope you get an answer!

    😣 I am very sorry!!!

  • NamTruong2001
    NamTruong2001 Posts: 4,374

    What happened? I clicked on that empty tile and the arena was frozen. I had lost my streak because of this stupid arena.

    Candy Crush Jelly_2020-12-21-01-02-52.jpg
    Candy Crush Jelly_2020-12-21-01-08-10.jpg


  • lilikoikisses
    lilikoikisses Posts: 1,046

    @Spinnifix

    Thank you for passing the information on...

    I just played another round, and my opponent hit one of the invisible/jam blockers and the game did not freeze!

    Hopefully this means the glitch is gone!

  • munxkin
    munxkin Posts: 6

    Level 2
    Screenshot_20201221-000107_Candy Crush Jelly.jpg

    Idk why I'm still playing. This time, right when I won, the game froze and I lost my 5 streak win that would've given me the treasure at the end.

  • Spinnifix
    Spinnifix Posts: 25,430

    https://community.king.com/en/candy-crush-soda-saga/discussion/275418/freezing-stopping#latest

    Hello and welcome to our beautiful community

    Please go to this link that might help you. In addition, it would be good if you check for updates and update your game and clear the cache.

    Good luck

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