🍬 Candy Crush - Questions & Feedback

PummyRaj

QueenB

Apr 11, 2025

@PummyRaj @kiara_wael @bearwithme

Hey, me again 😅

Just a quick heads-up in case players ask… the Volcanic Panic event was supposed to go live today but didn’t go live as expected.

Some players might have received a popup announcing that the event was starting however, due to a technical issue, the event didn’t actually go live as planned but the team is working on getting it out soon!

If you see players mentioning this, please advise them that due to a technical issue, it unfortunately didn't go live in the game as expected but we're working on it and to keep checking the game.

You can also let them know that the event might not appear right away and they should complete their current episode first to check if it shows up.

We’re keeping an eye on it and will follow up if anything changes! Let me know if you spot any trends.

Thanks so much and have a great weekend 🤗

Thank you for the heads-up, Kelly🤗

I did see the pop-up in my 2nd game and wondering how come the map did not get the characters at the end of each episode (like it used to)! Now, I know the reason😆

You too have a great weekend🌷🌷🌷

Kevin_

PummyRaj

Apr 11, 2025

Hi GE Team🤗 Happy Friday🌷

This is a very well put question regarding the Ads availability & players that move up in the Tournament very quickly!

https://community.king.com/en/candy-crush-saga/discussion/494013/anuncios

Can you please provide your input for the player (which I too would like to know to assist for future queries)🙏

Hey @PummyRaj I will reply to the player, but it is interesting that they get Ads intermitently, as usually due to Abtest if they go missing they would not get them at all. However given the fact that they do get them at times I will suggest that they take advantage of it once available and save their items for when they actually need them when not getting the Ads since there are players that do not even get them at all.

Thanks for bringing it up!

bearwithme

Thanks Kelly, I appreciate the heads up.

🤗🐨💕

PummyRaj

https://community.king.com/en/Mod-corner/discussion/comment/3307006#Comment_3307006

Thanks a lot, Kevin🤗