Alex_The_Witch

Game Expert

Comments

  • Hey there @RoelE ! I hope you're doing well. I understand you're having some trouble receiving the items from your recent purchase. Even though I would love to help you with this issue right away, I don't have the necessary resources to do so here in the Community. For issues of this kind, it's best to reach out to our…
    in Didn't get anything after purchase Comment by Alex_The_Witch 11:23AM
  • Hey there. I hope you’re doing well. I'm sorry to hear you're unhappy regarding the fact that the banner is still around, but I appreciate the fact that you've given us your feedback for it. I will pass this on to our developers for you. While we unfortunately cannot adjust this for you right now, having feedback such as…
    in Why is this banner still popping up at least twice in each level?? Comment by Alex_The_Witch 11:21AM
  • Hello and welcome to our Community! Thank you for joining us! We love chatting and helping out, but we do most of our conversations in English so more players can understand and join in. Could you please re-post your question in English? That way, one of our friendly community members can jump in to assist you. Tip:…
    in Chokladen försvinner inte Comment by Alex_The_Witch February 23
  • Hello and welcome to our Community! Thank you for joining us! We love chatting and helping out, but we do most of our conversations in English so more players can understand and join in. Could you please re-post your question in English? That way, one of our friendly community members can jump in to assist you. Tip:…
    in Candy Crush Soda Saga Comment by Alex_The_Witch February 23
  • Hey there @abu229480 . Hope you're doing well. Please check the YT video below for help: https://www.youtube.com/watch?v=Snjqmqus_pg Good luck and have a great day!
    in Stuck on level 665 Comment by Alex_The_Witch February 23
  • Hey there @ericsmom . I hope you're doing well. I'm sorry to hear you're facing this purchase error that sometimes happens with Android players. The steps I'll be leaving below have been known to fix the issue, but for purchases where you've been charged and still haven't received the items you've paid for, it's always…
    in Purchase error Comment by Alex_The_Witch February 22
  • Hey there @victor61 . Hope you're doing well. I'm sorry to hear you're having issues logging into your account on Windows. Regarding the Facebook login on Windows, I confirm the issue remains as our team still hasn't found a fix for it, my apologies for that. As for your attempts logging through King and the "mismatch"…
    in Can't connect to account Comment by Alex_The_Witch February 22
  • Hey there @manxmano . Hope you're doing well. I'm sorry to hear you're experiencing these technical issues after updating to Apple's iOS' latest version. I advise you to reach out to Apple's customer support: https://getsupport.apple.com/topics I hope they're able to help you. Have a great day!
    in Jerky graphics after iPad update to 26.3 Comment by Alex_The_Witch February 22
  • Hey there @Tonyuk66 . Hope you're doing well. I'm sorry to hear you're having issues with your Episode Race progress not advancing properly. Could you please tell me which device/platform you use to play, so I can send some troubleshooting steps? Thanks in advance and have a great day.
    in Episode Race not advancing reported in December still not fixed. Comment by Alex_The_Witch February 22
  • Hey there @torstenflinkk ! I hope you're doing well. I understand you're having some technical issues with the game, as well as with not receiving your rewards for a while now. Even though I would love to help you with this issue right away, I don't have the necessary resources to do so here in the Community. For issues of…
    in Can you please fix these bugs? Comment by Alex_The_Witch February 22
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