FluffyDinosaur

Community Manager

Comments

  • Hi everyone, as Kiara mentioned above - we have cheater detection system on that will investigate any odd player behavior. That said, I wanted to reassure that these big jumps in points can be because the player is playing offline and when they reconnect to the internet the scores makes a big jump. If you have reported…
  • Hi Joelmavs, if you didn't qualify for the next round you are unfortunately out of the competition.
  • Hi Verogoj, Please try restarting the game, turning on and off your device and logging in and out of your game account. You can also try to play a new level and that should bring All Stars back.
  • Hi Adrian, there's different amounts of candies in different levels so there's a possibility that someone can win more candies from fewer levels. Keep in mind that higher levels also tend to be more difficult 🤗
  • Hi Toniromo7, it will be sent out again this week 😁
  • Hi there, for the current round you need to make it into 1st place to advance in the competition 😊 Good luck!
  • Hi Ekelvin, the form is sent out through the games and should have been sent in the game today just 2 hours ago or so. If you didn't see it in your game, try to play a level and restart the game and it should show up. We'll share the form multiple times in the game so do not worry if you still haven't seen it, it will pop…
  • Hi GiiihMiller, just wanted to check also - did you try the steps suggested to you earlier? Please try restarting the game and the device, and also playing a level. If so, please also try to log in and out of the game. Let me know if that doesn't work 😊
  • Hi everyone, Really sorry to hear about both of these issues! GiiihMiller, to contact Player Support you can go into your game and press the "?" button 😊 I'll also escalate this to see if we can help you out. Kerrie, thank you so much for sharing. I'll share this with the team too.
  • Hi JDR, you as a player is required to take any precautions necessary in order to travel to the US.