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My all star competition it disappeared of my game ... Happened with someone else ?
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I didn't read the rules and mine was taken way because I broke one. So mine was my own fault.😭
i had a similar issue as well as others. I quit.
That's what happened then. I tried it at the same time a couple of times. I was on multiple devices but not playing them at the same time. I switched when I needed lives or boosters.
Thanks @Pyrolight now I know.😊
I'm glad King can track it now. It came back to my other account and I see a couple players scores have remained the same.
@FluffyDinosaur Pryrolight found out why so disregard my question. I didn't read all the rules so it's my own fault.😭
4.6.7 Simultaneously playing the same instance of CCS or the Tournament on multiple devices or multiple tabs in a browser; and/or
4.6.8. Taking any action or engaging with the Tournament in a manner that would be reasonably considered against the spirit of fair play.
4.6.7 would be it.
I have a question for you @FluffyDinosaur. I signed in on a different device, my tablet and this popped up.
I don't know what I did that was against the rules? I did try playing a new level on two devices at the same time to see if I'd get 30x on both devices. It didn't so I went back to one device. I did alternate play between my phone, tablet and old phone for lives and different booster being available. I sent a reply and ask if they would inform me on what I did wrong because I don't know what I did. 🤷 If I get an explanation I'll let you know.
So…I logged in on my phone, the device I used for most of my play and this popped up.
Ha ha ha...Which is it? I'm getting mixed messages.🤷
"We detected that some activities on your account have broken some of our All Stars rules and your account can no longer participate in All Stars."
or
"Hurry! Time's running out on Round 1."
Hi GiiihMiller, just wanted to check also - did you try the steps suggested to you earlier? Please try restarting the game and the device, and also playing a level. If so, please also try to log in and out of the game. Let me know if that doesn't work 😊
Hi everyone,
Really sorry to hear about both of these issues!
GiiihMiller, to contact Player Support you can go into your game and press the "?" button 😊 I'll also escalate this to see if we can help you out.
Kerrie, thank you so much for sharing. I'll share this with the team too.
That is shocking @Kerrie and as Pyrolight said the fact that you are receiving a 'Thanks for playing' pop-up whilst there are still hours to go is… I am lost for words actually.
I really think you should highlight this obvious error to Player Support. It would be interesting to see their response.
@FluffyDinosaur can you please bring this issue to the attention of the Game Team. No one should be receiving a thanks for playing message whilst the Round is still active.
… Didn't even see that when I replied… wow… you really did get tossed… it is like the event ended for you this morning not tomorrow like it should…
Wow… just wow I was right to be concerned there were so many complaints on a Monday.
Not relevant anymore.
@Alienscar do you know or have a suggestion?
Look what I just got @Alienscar
If I didn't make it to the final how do they explain this?😡🙄
How I can contact the correct support?
Haha @Kerrie reminds me of that saying if it weren't for bad luck I'd have no luck at all.
Thank you dear @Alienscar🥰
Just my luck it would be the account I'm in first place.🤣😢🤣😢 This is what's known as "Kerrie Luck".🙄🤭
Hi @Kerrie I am so sorry to see that this has happened to you.
QueenB isn't around at the moment and the Managers standing in are @FluffyDinosaur @LoFiGummy @Snow_Rider
This is a long shot but you might want to try Player Support. I have seen a few posts from other people that have lost their leaderboard say that Support has actually managed to help them.
Equally I have seen many posts saying the opposite though.
@GiiihMiller I wish I knew but I have no idea.😭
What we can do? Or we will lose the process?
Long time bug. All Stars seems to have made it worse though.
Unfortunately I couldn't take a photo because I didn't think it would disappear. But I realized that you had 610 thousand purple bullets, I had 620 thousand and on both accounts the event disappeared.
Hello Crushers! Are you ready for another opportunity to win gold bars? Black Friday is the Friday after Thanksgiving in the United States. It traditionally marks the start of the Christmas shopping season and is the busiest shopping day of the year in the United States. 🛒 This year, Black Friday falls on November 28, so…
🎉🎂Please join me in wishing the following players who were born in November a very Happy Birthday🥳: @headnurd73 @Maddy1996 @flapintinha25 @Peeps🐤 @cidacorreia @Peter_Tornaros @Megums @jrojas10 @galaxyangel @NegaSilveira @lynze13 @teenybee @johamilton @CrumD @Amoonmoon @king3244 @Taylor_Renee @Emmacdavid @Kerrie @Mr Lobato…
The Candy band is back for their biggest show yet, but they’ve overslept😴 From 3 November to 7 December, join the Music Season and help Jelly Queen, Yeti, and Mr. Toffee get ready for their sweetest concert ever in the new Concert Chaos event! 🎵 What’s New This Season The Saga map gets a full music makeover! As you play…
Yes! The episode we’ve all been waiting for has finally dropped! 💥 The most talked-about feature in Candy Crush gets its spotlight in the latest Crush & Tell, where our very own Alena, Senior Product Director dives deep into the messy truth, the big decisions, and the surprising player feedback that helped shape the Fish…
We know there’s a lot that still needs fixing, and your feedback, both the good and the not-so-good continues to help us understand what matters most. But today I wanted to flip the question for a moment: 👉 Is there anything that you feel has improved in Candy lately? Maybe a small change you noticed, something that…
Has anyone else had a problem with level 4595? It always crashes when I win the level, it reboots, and never registers the win. I have won the level 7 to 10 times. I am Stuck. Groundhog Day at level 4595
The event had 1 day left and just disappeared! I was so close to the finish. Make it right please. Also, you can't chat with the bot on the help center of the app on Android, the bottom screen function buttons cover the text field and you can't click on it to start typing.
Why did you just remove the music event from the app?? I had 18 more hours to complete and was on my last 3 laps and it just disappeared. I spent so much time and boosters just so you can do whatever you want? You’re not doing these events fairly
First we had the CCS milestone level badges: Please find the links HERE. Then we had CCS Levels in a week Badges: Weekly Race Now we have the Episode Race Badges - 25, 50, 75, 100, 150, 200 Can you keep your Episode Race winning streak going and win these badges? All you need to do is post a screenshot of your Episode Race…
As stated in title. Have made sure that both apps (FB and Candy Crush) are updated. Have also tried uninstalling FB to try to login via Web browser. Nothing seems to work. Any tips?
