Kevin_

Game Expert

Comments

  • Hi @marvelousmartina, I am sorry to hear that you are not getting the lives from the Express delivery feature. Please note that changes are made constantly to the game itself. As such, while we are always dedicated to providing the finest in mobile gaming fun, the team will tweak aspects of the game from time to time to…
    in I’m not getting any extra lives when I win games ie 20 mins free lives when I play the game with the Comment by Kevin_ August 14
  • https://community.king.com/en/candy-crush-saga/discussion/505873/18184%E3%82%B9%E3%83%86%E3%83%BC%E3%82%B8 Hi @sullu and welcome to the Community! Thank you for joining us! We love chatting and helping out, but we do all our conversations in English or available languages so everyone can understand and join in. Could you…
    in Level 18184 Glitch Comment by Kevin_ August 14
  • https://community.king.com/en/candy-crush-saga/discussion/505881/how-do-i-get-past-level-11540 Hi Bonywall and welcome to the Community! I am sorry ot hear that you are having difficulties with level 11,540. I found that for this level it best helped me to focus on the stripped candy column. I made constant matches under…
    in How do I get past level 11540? Comment by Kevin_ August 14
  • https://community.king.com/en/pet-rescue-saga/discussion/comment/3381202#Comment_3381202 Hi Kristie! I understand that you are excited about the updates mentioned, however at the moment there is no information yet, but do not worry and stay tuned at the announcements since as soon as more information is available, it will…
    in My treasure chest has disappeared Comment by Kevin_ August 14
  • https://community.king.com/en/pet-rescue-saga/discussion/comment/3381162#Comment_3381162 Hi again Michele, I have ensured that you receive a reply from support, so please follow up on our second message sent recently so that we can try to further help. Have a nice day!
    in nessun nuovo livello Comment by Kevin_ August 14
  • https://community.king.com/en/pet-rescue-saga/discussion/505421/how-to-connect-my-new-game-in-tablet Hi @evadivisova, I am glad that you want to continue your adventure on a new device. Please check out this ARTICLE to guide in the process. Have a nice day!
    in How to connect my new game in tablet Comment by Kevin_ August 9
  • https://community.king.com/en/pet-rescue-saga/discussion/505454/state-farm-ad Hi @baseballmom10, I am sorry to hear that you are having trouble with this Ad. Could you please help me with the following information so that I can forward it to our team: Day and time the Ad was seen Country it was seen in Type of Ad format:…
    in State Farm Ad Comment by Kevin_ August 9
  • Hi @Megha_Khauana and welcome to the Community! I am sorry to hear you are no longer getting Ads on your new device. We have prepared a guide: Video ads disappearing or not available to help provide you with more information, so please check it out. 
    in Ads are not coming Comment by Kevin_ August 9
  • https://community.king.com/en/candy-crush-soda-saga/discussion/505397/purchase-not-loading Hi, I am sorry to hear that you have not gotten your purchase and getting this message. Could you please Contact Support directly so that we can best further assist you. 
    in Purchase not loading Comment by Kevin_ August 8
  • https://community.king.com/en/candy-crush-soda-saga/discussion/505402/color-bomb-issue Hi @jml92776 and welcome to the Community! I am sorry to hear that the Color bomb is not being generated from the #5 bottle streak. Could you pelase share with me a screenshot showing your bootle streak line up that shows the boosters…
    in Color bomb issue Comment by Kevin_ August 8
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