Kevin_

Game Expert

Comments

  • Hi @Fayej52 and I am sorry to hear you are having trouble with level 5645. I've taken a look at your account, and it seems that you have since passed that level - congratulations! I am sure it was not easy since it was very challenging! Have a sweet day!
    in Level 5645 Comment by Kevin_ May 31
  • https://community.king.com/en/candy-crush-friends-saga/discussion/499411/i-didnt-get-a-costume-after-completing-all-ten-levels-in-the-challenge Hi @Liriopa and I am sorry to hear that you have not received your costume reward. We will be happy to try to help but could you please Contact Support directly so that we can best…
    in I didn't get a costume after completing all ten levels in the challenge. Comment by Kevin_ May 30
  • Hi @lovejohnwick and welcome to the Community! There are currently no features in Candy Crush Soda that offer real money or paid rewards in exchange for gameplay. All in-game rewards come in the form of boosters, gold bars, or other in-game items.If you’ve seen or heard anything suggesting otherwise, we’d love to know…
    in Is it true that candy soda paid players?? Comment by Kevin_ May 30
  • Hi @TattooGirlKim and welcome to the Community! Regarding the Bake a Cake feature please note that the game studio usually run test with these features that may cause them not to be available everywhere. However make sure to keep your app updated as it is possible in the future to have the feature or have a different one.…
    in why doesn't this work correctly on Kindle? Comment by Kevin_ May 30
  • Hi @sarahkahl and welcome to the Community! I am sorry to hear that you have lost your awards/boosters. Please keep in mind boosters are saved directly in your device's memory, which always allows you to use them while playing offline. However, as they are saved directly to your device, sometimes by deleting and…
    in Lost all awards Comment by Kevin_ May 30
  • Hi @Mir1810 and welcome to the Community! I am sorry to hear that you are not seeing new levels. Please make sure to check for Pet Rescue Saga app updates by following this link in order to be able to view the latest updates: https://support.apple.com/en-us/HT202180
    in Why no new levels? Comment by Kevin_ May 29
  • Hi @Katmandu and welcome to the Community! I am sorry to hear that you are having trouble with the Daily reward. Worry not as our team has already been made aware about this issue. For further updates you can check (⛔️ Being Investigated) Daily Rewards stuck on iPad
    in My page if frozen Comment by Kevin_ May 29
  • https://community.king.com/en/candy-crush-soda-saga/discussion/comment/3330924#Comment_3330924 Thankd for the information @gball and sorry taking long to get back to you. I want to let you know that our team has been made aware of this connection issue to the store and are working to resolve it. In the meantime just make…
    in How to fix this Comment by Kevin_ May 29
  • https://community.king.com/en/candy-crush-soda-saga/discussion/498701/no-fish-bonus-again-today-4th-time-in-a-row Hi @Humanlion and I am sorry to hear that you are having trouble with the daily bonus reward. I have replied to your support ticket to help you further with the issue you have been facing. Thanks!
    in NO FISH BONUS AGAIN TODAY!!! 4th time in a row Comment by Kevin_ May 24
  • https://community.king.com/en/candy-crush-soda-saga/discussion/498731/how-to-fix-this Hi @gball and I am sorry to hear that you are facing this contacting issue. Could you please try reinstalling the game app? If the issue persists, could you please share your game app version(which you can locate by searching for the game…
    in How to fix this Comment by Kevin_ May 24
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