Kevin_

Game Expert

Comments

  • Hi and I am sorry to hear that you are having trouble with resetting the account password. We will be happy to get you going with resetting the password but could you please Contact Support directly so that we can best assist you with this. 
    in Log in Comment by Kevin_ March 7
  • Hi and I am sorry to hear that you are having trouble with your game freezing while at level 6313. Could you please try to follow the steps from our Help Center in the article crashing/freezing depending on your device to try to help with this issue.
    in Pet rescue frozen on piggy bank Comment by Kevin_ March 7
  • Hi and I am sorry to hear that you are having trouble with your purchased lives not arriving. We will be happy to get you going but could you please Contact Support directly so that we can best try to help you. 
    in missing lives!!! Comment by Kevin_ March 7
  • Hi and I am sorry to hear that you are unable to use your Gold Bars. Could you let me know what is preventing it? It would be of great help if you can share a screenshot.
    in Why i can't use my gold bars? Comment by Kevin_ March 7
  • https://community.king.com/en/candy-crush-saga/discussion/489603/bages Hi, I am sorry to hear that your milestone badge has gone missing and unable to change your profile picture. For the badge could you please try login out and then back in and also try to replay last thousand level so try to trigger. For example if you…
    in Bages Comment by Kevin_ March 7
  • https://community.king.com/en/pet-rescue-saga/discussion/489389/how-can-i-fix-the-issues-that-i-have-logging-in-with-facebook-on-my-ipad-in-all-of-my-king-games Hi @dianakotori, I am sorry to hear that you are having trouble when login with your Facebook account across your games. Would you be so kind as to try removing…
    in How can I fix the issues that I have logging in with Facebook on my iPad in all of my King games? Comment by Kevin_ March 6
  • https://community.king.com/en/pet-rescue-saga/discussion/489415/gibt-es-das-sonderspiel-von-freitag-bis-montag-bei-dem-man-goldbarren-gewinnen-kann-nicht-mehr-ic Hi @Anne2805 and welcome to the Community. I understand that you are not having access to this special feature. Please note that the game studio usually run test…
    in Gibt es das Sonderspiel von Freitag bis Montag, bei dem man Goldbarren gewinnen kann, nicht mehr? Ic Comment by Kevin_ March 6
  • Hi @hadleyscrazygranny, I am sorry to hear that you are having trouble with your screen turning half its size. Would you be so kind as to share a screenshot of what you are able to see please?
    in Level 5933 problem Comment by Kevin_ March 6
  • Hi @JUICIEST, I am sorry to hear that you are not seeing any friends despite connected to your Facebook. I am afraid that Candy Crush Friends Saga does not currently support a friendship feature that allows you to team up with friends or send each other items. However I will make sure to pass on your anticipation and…
    in Why aren’t my FACEBOOK friends showing up in my game app? I have no friends. Comment by Kevin_ March 6
  • Hi and thank you for joining us! I understand that you would like to continue playing on your new computer. In order to continue your adventure and if you play directly from Facebook, you only need to make sure that you are login to the same Facebook account. If instead you play from the Windows app version and use a King…
    in Where do I find my game number so I can play this game on my new computer? Comment by Kevin_ March 6
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