Comments
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Hello there, Our Game Studios are constantly working on improving our games by introducing new features, gameplay or concepts. They closely monitor a game's difficulty and listen to player feedback about certain levels or features, and at times may decide to tweak certain aspects to enhance the player experience. This can…
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Hey Trudy, I'm sorry to hear that you've had a bad experience with the game. I had a look at your account and could not see anything wrong. I can see the gold bars were used in level 752. My guess is that you're playing on both mobile and Facebook, is that right? Sometimes the game does not sync between the two (that's the…
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Hey there, You mean that you haven't unlocked the new boosters? They should have been automatically added once you've passed the level, which I can see you did long time ago! What do you mean by no parameter is loading? Are you unable to replay the level at all? Looking forward to hearing back, so I can help you out ;) Mia…
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And that's done! All you need to do is close the game and reload it :) Let me know how that goes!
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Hello Francine, I'm sorry about that. It can sometimes happen and our Team is having a look to find out what's causing it. In the meantime, I can advance you to level 536. You would lose your previous score though, but if that's ok with you, let me know and I'll do that for you so you can keep going around the World with…
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Hey Sandra, I'm sorry about that. It can sometimes happen and our Team is having a look to find out what's causing it. In the meantime, I can advance you to level 332. You would lose your previous score though, but if that's ok with you, let me know and I'll do that for you so you can keep going around the World with Lucy…
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Hey Ed, Thanks for posting. What platform are you playing on?Please try to update your browser/device with the latest version, clear cache and cookies and try again. Let me know how that goes! Mia
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Good to hear :D Have a great day!
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Hey Chris, You mean you cannot log in to the game? At what stage does the message appear? Might be worth it to check your internet connection and device settings as well. Otherwise, the best solution will be to reinstall the game, but don't worry. Take a screenshot of your progress and boosters and I'll be able to add…
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Hi Katie, Would you like to play with your Facebook account or gmail? Is gmail connected to the Kingdom then? If you would like the progress to the gmail (level 450+) to be moved to Facebook, that is possible. Just let me know your Core ID and I will update your account. To find it, simply follow these steps from your…
