Best Of

Hello and welcome to our Community!

Thank you for joining us! We love chatting and helping out, but we do most of our conversations in English so more players can understand and join in.
Could you please re-post your question in English? That way, one of our friendly community members can jump in to assist you .

Tip: If you're looking for support, you can visit our Help Center which is available in your language!

paguei 1.99€ para ter 10 barras de ouro a terminar o nível com as jogadas para não perder a jornada porque já estava a ganhar a vários seguidos e estava na linha para ganhar as barras de ouro. Paguei não recebi e ainda perdi o nível! E tudo o que podia ter ganho!

Hi and Welcome to the Community

To get lives in Candy Crush Saga, you must connect the game to Facebook or the King Community to request them from friends. You can request lives when you run out, or send them via the Social Hub/Friends tab, the mailbox, or by clicking a friend's avatar on the map

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Can someone please send me lives

When I synced my account with Facebook, my bars went from 250 to 30. Can someone help me?

Or have I completely lost them?

Hi and Welcome to the Community

Which device are you play? in the meantime Please, try restarting your device and make sure you have the latest game app version installed! If this keeps happening, please report this issue to our Player Support team as they are actively collecting reports like yours in order to be able to flag this to the developers.

You can reach them by opening the game app and go to:
Settings (⚙️) → Account & Help → Help Center and select your topic → scroll all the way down and select "Contact Us"

Thanks again for reporting this 

my game gets hang as soon as try to play any challenges. On restring the game again it gets hanged

Hi and Welcome to the King Community

Thank you for the feedback, and sorry that happen to you . Boosters are saved directly in your device's memory, which always allows you to use them while playing offline. This also means that if you delete and reinstall the game, then Boosters can be lost and just saved Levels.

Please check links bellow about lose booster!

I lost more than 100 hundred (+99). Now they arr totally missing. I uodate my mobile. Supose that Will be they reason…but notbfair. Muy opinión.

Tenía más de 30 bombas de color pero desinstale el juego ( quiero aclarar que tengo mi cuenta de facebook vinculada con el juego) cuando lo volví a instalar las había perdido todas, podrías resolverme por favor, gracias