Best Of

Thank you, I tried reaching out to support but went round in circles with a chat bot. Managed to get an email from support who simply suggested I join this community and then closed my ticket! I have just set up a King account and will delete and reinstall the app. 🤞🏼

Thanks for the help. Unfortunately it hasn’t worked. I’ve checked for updates, have over 100gb of space free. I’ve cleared the cache by offloading, shut down and re-started. The same problem is still there. I’m guessing the next step would be to uninstall the app, but my games are saved to my Apple account. I cannot save to Facebook or King as my score is linked to an old Facebook account and no matter what I do, Candy Crush reverts to this account and my app takes me back to level 1. If I uninstall the app and reinstall with Apple (iPhone), will my current data be saved as I really don’t want to lose 13 years of Candy Crush scores ☹️

It seems that the levels are becoming extremely difficult to complete without purchasing boosters. I could be stuck on a level for a week and then finally give in and purchased a booster to finish the level to only find the next level harder than the one I just completed. The game is not fun anymore it seems all I do is pay for boosters to move on to the next level. I'm on level 18361.