Connection error

Ja9de00000

Hey!

I've been bounced out of my account on mobile and when I try to log back in it says connection error, I don't want to lose my progress ! Any help?

I've cleared over way over 5000 levels and will be gutted if I cant get back on :( I'm still on my current level but have no access to booster wheels or challenges

kiara_wael

https://community.king.com/en/blog/discussion/291441/connection-error

Hi @Ja9de00000 . Welcome to our Community 🌺🌸

Please check this page

https://community.king.com/en/candy-crush-saga/discussion/280545/there-was-a-connection-error-try-again-in-a-bit

mitchjade22555

Thank you!!

I lost around 10 levels uninstalling but all working perfectly now

kiara_wael

https://community.king.com/en/blog/discussion/comment/701187#Comment_701187

Congratulations , Happy Crushing

Queenbee38

https://community.king.com/en/blog/discussion/291441/connection-error

Same here did they find solution yet?

mitchjade22555

You have to delete the app and re install. Any levels you have passed without being on your account you will lose

Diamond_Lim

Hello! New Bee Players! 👋

Welcome to Sweet King Community! 👑

Don't worry! You can click here (Facebook) then you select a device and read to follow these troubleshooting steps of login issue/problem that I hope this helps.

If you want to connect Kingdom Account, you can click Android, Apple or Windows 10 App then read to follow these troubleshooting steps of login issue/problem too.

⚠️ Note ⚠️

If you follow uninstall and reinstall any King's Game, you save your game's progress and gold bars are transferred but you have lost all of the boosters and your event will be reset or gone. 

Have a nice and safety day! 😊