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"There was a connection error. Try again in a bit"

Crazy Cat LadCrazy Cat Lad Posts: 11,486 Community Manager
edited April 2020 in Support
Some of you may have noticed this message when trying to connect to Facebook or your King account in the game:


This is under investigation and the tech team is doing what they can to find a solution for this. 

I will post any updates and more info about this here as soon as I have any news on this.

Thanks for your patience! 

Best Answer

  • Crazy Cat LadCrazy Cat Lad Posts: 11,486 Community Manager
    Accepted Answer

    Hi guys!

    This error message appears of several reasons and is very complex so we have no general fix for this I'm afraid.

    If you still get this message when connecting to your Facebook or King account, please email Player Support so they can check what the issue is in your game specifically and help you with a fix.

    To send an email, please tap the Settings in the game and then the '?' to get to the Help Center where you can contact Player Support from.

    If that doesn't work, please use the form here to send an email.


    Accepted Answer
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