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Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
Level 1
My candy crush store is not loading at all and I dont know why.
I restarted my phone
I deleted the candy crush app and reinstalled it
I cleared the cache and data
I updated my phone, the app, and my play store
Welcome to Sweet King Community! 👑
How about you switch on strong Internet Connection and update the latest version of Candy Crush Saga? 🤔
If you have followed these steps completed but it's still not worked, Don't worry! How about you tried to follow these troubleshooting steps of Crashing/Freezing issue/bug as so many players have this problem. (I hope it's solved! 🤔)
You can click here if you have playing any device 👇and all of the supports solved by Community Team, then you can find and follow troubleshooting steps that I hope this helps you haven't this happens on this game! 😉
⚠️ NOTE ⚠️
If you want to try uninstall and install steps, you have your gold bars are saved/transfered but all of the boosters have lost and some events will be reset or gone.
** If you have tried all of troubleshooting steps of this problem but it's still not worked, please let me know and you can continue to comment on below here that I can help you again. **
Have a nice and safety day! 😊