Lives on King.com

Glenn1972

https://community.king.com/en/blog/discussion/comment/874791#Comment_874791

Hi @maalee , I want to see that you get correct information so I am going to tag @Lola_Pop who is one of our Community managers. I will continue to follow here to learn the appropriate action needed to help you.

Kind regards, Glenn

Lola_Pop

Hello @maalee !

How are you? Let's see if we can help you get back on track 😄

Do you say the email account is wrong- is it an old account that you can't access anymore? Or do you think it has got a typo?

With that email address, I can possibly find your account in the system 😊

If there is no way to get to that email address (you don't remember it, for instance), we can look for another solution. Please let me know.

Thanks dear @Glenn1972 for the tag 😉

maalee

Hi Lola ,I I created candy crush saga account through FB so bfr I connect using FB account with the correct email with the same name on my FB but I when I created the kings I account I set the wrong email account.

Thanks for your assistance 😊.

This ma email essounlydia9@gmail.com bt when creating the kings account,I used maalee@gmail.com .so when I wanted to change ma password or edit profile I type cz I forgot my password I typed maalee@gmail.com which it says ma password is sent to that account but that account doesn't exist 😑.

Diamond_Lim

https://community.king.com/en/blog/discussion/comment/875586#Comment_875586

Okay! Thanks for your answering again! 😊

I will retagging @Lola_Pop answer you, please be patient! 😊

Have a nice and safety day! 😊