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  • Glenn1972
    Glenn1972 Posts: 16,650
    https://community.king.com/en/blog/discussion/comment/874791#Comment_874791

    Hi @maalee , I want to see that you get correct information so I am going to tag @Lola_Pop who is one of our Community managers. I will continue to follow here to learn the appropriate action needed to help you.

    Kind regards, Glenn

  • Lola_Pop
    Lola_Pop Posts: 12,038

    Hello @maalee !

    How are you? Let's see if we can help you get back on track ๐Ÿ˜„

    Do you say the email account is wrong- is it an old account that you can't access anymore? Or do you think it has got a typo?

    With that email address, I can possibly find your account in the system ๐Ÿ˜Š

    If there is no way to get to that email address (you don't remember it, for instance), we can look for another solution. Please let me know.

    Thanks dear @Glenn1972 for the tag ๐Ÿ˜‰

  • maalee
    maalee Posts: 22

    Level 3

    Hi Lola ,I I created candy crush saga account through FB so bfr I connect using FB account with the correct email with the same name on my FB but I when I created the kings I account I set the wrong email account.

    Thanks for your assistance ๐Ÿ˜Š.

    This ma email essounlydia9@gmail.com bt when creating the kings account,I used maalee@gmail.com .so when I wanted to change ma password or edit profile I type cz I forgot my password I typed maalee@gmail.com which it says ma password is sent to that account but that account doesn't exist ๐Ÿ˜‘.

  • Diamond_Lim
    Diamond_Lim Posts: 167,021
    https://community.king.com/en/blog/discussion/comment/875586#Comment_875586

    Okay! Thanks for your answering again! ๐Ÿ˜Š

    I will retagging @Lola_Pop answer you, please be patient! ๐Ÿ˜Š

    Have a nice and safety day! ๐Ÿ˜Š

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