Candy Crush Jelly Saga - Audio Issues - Report them here!

Brenda12_

Same here, Jelly game has no sound, for more than 2 days.

NamTruong2001

me too, turn the volume MAX but no sound played through it is still turned on.

I thought my computer or website encountered a problem :v Luckily you posted it!

@Lola_Pop @LadyRaffie @Elsa @Lady_Sarina @Nikolaos_Prodromidis anyone?

Lola_Pop

Hey Jellies!

@margieuz @Brenda12_ and @NamTruong2001 , I'll move this to the Jelly Audio Lab area, as our dear Audio Team Stars will see your query there.

Meanwhile, have you tried playing on a incognito tab? There are also some troubleshooting steps HERE 😊

Hope this helps!

Lola_Pop

@_Edu_ , @_Gabriele_ , @_hector_ , @Guillermo_ - all yours 😊

Olaf_Grondin

No sound on Candy Crush Jelly on home PC Windows 10. Worked fine up until 4 days ago and now no sound at all. 3/18/2022

EveVollmer

Same for me. I did turn the sound off once but when I tried to turn it back on, nothing! I've tried three browsers. The computer sound is up all the way.

spruce120

As of 4 or 5 days ago, there is no sound, like others, when playing Candy Crush Jelly. What can be done to fix this?

Brenda12_

@Lola_Pop

Thanks for the feedback, however its a no go for me getting sound. I assume that must be the game. Others on fan page on fb are agreeing, there is no sound in Jelly game. Thank you for sending to Jelly Lab, hope to hear good news soon😊

Brenda12_

@NamTruong2001

Lola_Pop posted some helpful info, plus sent to Jelly Audio Lab. Hopefully everything will be in working order soon☺️

doumic

Lost my audio on Candy Crush Jelly Saga. Playing it on PC through Facebook. No problem with the other games