Refund requests.
Level 1
Hello.
I'd like to request refund on the following purchases that I made from your application within Google Play.
- Google Play User Account : **Edit by CM: removed personal info.**
- Request : We request a refund for the part that was paid incorrectly by a minor (5 years old).
- Order Number :
- **Edit by CM: removed personal info.**
Thank you.
Comments
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Hello there! @최순덕 👋
Welcome to Sweet King Community! 👑
Very sorry to hear about your purchase loss. Don't worry! You can click on "Contact Us" then you ask a problem and send Game ID (How to find your Game User ID on Facebook check here. On mobile, check this page instead) that how they can help and answer you but it taken longer. 😊
And please don't shown your email address (personal information) and use English Language only on King Community. Read the House Rules here! Thank you! 🙏
If you wanna to ask Game Question, please ask on Correct Game Area. Here is this link (Excel Spreadsheet) to find your game and then the support area :
Excel Spreadsheet (All of King's Game Community Lists such as Support, Discussion, Contests, Ideas, Videos, etc.)
Whilst you are here, you click on spoiler warning button here then read full definition about Guide (Help you find your way around King Community), Excel Spreadsheet (Support, Discussion, Contests, Ideas, Videos, etc.) and More Topics 👇😊
You can check out this guide as it will help you find your way around King Community. I am so happy that you joined us here. You are going to love the contests, meeting new people who love the game as much as you do. If you have any game questions at all, I am going to add a link here that will open up as an Excel spreadsheet. On the left you will find your game and then scroll across to where you would like to go. For example, do you have a game issue question? Then click on your game Support link. Would you like to meet other game players that play the same game as you? Then click on the Discussions link. Don't forget to check out the current contests for your game for a chance to win some free gold bars for your game.
Excel Spreadsheet (Support, Discussion, Contests, Ideas, Videos, etc.)
You can also check Want to subscribe on Tagging List of King's Games and More Topics as received your tags on your notifications when contests and more exciting threads released if you want to subscribe. And also check Let's help to create/vote amazing ideas on CCS, CCSS, CCJS, CCFS, FHS and COTR as we need help to create another new ideas and vote active amazing ideas that we hope these ideas implemented. 😊
If you have any questions, please ask any one of the Game Moderators or our Hub Moderators @Elsa or @wykoon. To tag them, click the @ symbol and then type out our name. A drop box will appear, click on the correct name your tag should now be showing up in bold or simply click on the "Quote" function right below our message box so we get your notification.
Have a nice and safety day! 😊
1 -
Hello,
For a refund please follow the steps below. Refunds are dealt with by Google Play and not King.
Android 🤖
- Open the receipt you have received from Google Play and tap "Report a problem"
- If you don’t have the email receipt then use this direct link. Scroll down to Order History and click on Report a problem
- Click here for more information.
- Follow the instructions given
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