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Where did the new levels go?

wdav4966
wdav4966 Posts: 36 Level 2

I was very pleased a couple of weeks ago to find 4 new levels had been added and another added each week since. This would give me weeks of playing time but, I logged in to play this morning and I have been pushed back to 3155 in level 207 with no extra levels in sight! I have followed the update instructions but, nothing! I really don't want to uninstall and install as I have built up some good boosters and will lose them all and it would take thousands of coins to replace them! This is at least 90 games missing so can someone please explain what has happened? Thank you.

Comments

  • Diamond_Lim
    Diamond_Lim Posts: 150,854 Diamond Diaries Moderator
    edited August 2021

    Welcome to Sweet King Community! 👑

    Can you tell me which King's Game are you asking this problem? 🤔

    Very sorry to hear about lost your saved level! 😔

    Don't worry! You can check to read and follow these troubleshooting steps of this problem. (This solve discussion by Community Team.) (Any Device) 😉

    So click here to read to follow these troubleshooting steps of this problem that I hope this helps and you can back to your current level on any King's Game! 😉

    If it's still not worked, you can click on "Contact Us" then you ask a problem and send Game ID (How to find your Game ID) that I hope they will help you but it taken longer. 😉

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  • BigMamaJama
    BigMamaJama Posts: 3 Newbie

    It happened to me too. I cleared my cache for pyramid solitaire saga and restarted my phone. It's all good now.

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