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Player Support Team - A possible delay in responses (fixed)

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CommunityTeam
CommunityTeam Posts: 1,997 System
edited February 2022 in General Issues

Hi everyone


Our friends over at Player Support are having some issues that they are working very hard on fixing right now. As a result of that, some of your questions and issues might receive a delayed reply.


If you have recently contacted them or are awaiting for a response, we appreciate your patience as we work on fixing it. We will update you with any news regarding this.


Thanks,

The Community Team

Comments

  • Diamond_Lim
    Diamond_Lim Posts: 151,924 Diamond Diaries Moderator
    edited January 2022
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    Hello there! @DebbG @cimpie @Bree139 @Toussaint73 and New Bee Players! 👋

    Welcome to Sweet King Community! 👑

    Very sorry for your reply because this thread is not support, it's Announcement about Player Support Team - A possible delay in responses. 😔

    If you wanna to ask Game Question, please ask on Correct Game Area. Here is this link (Excel Spreadsheet) to find your game and then the support area :

    Excel Spreadsheet (All of King's Game Community Lists such as Support, Discussion, Contests, Ideas, Videos, etc.)

    Find your similar problem/issue here on Support Area or here on Help Center first then following these solve steps, I hope these helps. Thanks. 😊

    Whilst you are here, you click on spoiler warning button here then read full definition about Guide (Help you find your way around King Community), Excel Spreadsheet (Support, Discussion, Contests, Ideas, Videos, etc.) and More Topics 👇😊

    You can check out this guide as it will help you find your way around King Community. I am so happy that you joined us here. You are going to love the contests, meeting new people who love the game as much as you do. If you have any game questions at all, I am going to add a link here that will open up as an Excel spreadsheet. On the left you will find your game and then scroll across to where you would like to go. For example, do you have a game issue question? Then click on your game Support link. Would you like to meet other game players that play the same game as you? Then click on the Discussions link. Don't forget to check out the current contests for your game for a chance to win some free gold bars for your game.


    Excel Spreadsheet (Support, Discussion, Contests, Ideas, Videos, etc.)


    You can also check Want to subscribe on Tagging List of King's Games and More Topics as received your tags on your notifications when contests and more exciting threads released if you want to subscribe. And also check Let's help to create/vote amazing ideas on CCS, CCSS, CCJS, CCFS, FHS and COTR as we need help to create another new ideas and vote active amazing ideas that we hope these ideas implemented. 😊

    Have a nice and safety day! ❤️😊

  • Lola_Pop
    Lola_Pop Posts: 12,029 Community Manager
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    Hello Community!

    We have good news for you- the fix has been found, so our Player Support system is slowly getting back to normal!🤗

    Thanks a lot for your patience!

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