Iphone and iPad out of sync

petebuch

Hello,

I have two devices, with are synced via email

My iPhone is on level 1550

My iPad is 1562 but when I open my iPad it start me on level 171 and I have to scroll all the time to get to the 1562 level.

\I have signing out and deleting the app on both devices but to no avail.

Can anyone help me here.

Thanks, Pete

GinaMartines

I had the same problem once, but it was fixed after updating phone to the latest version

Diamond_Lim

https://community.king.com/en/blog/discussion/comment/2047125#Comment_2047125

https://community.king.com/en/blog/discussion/363790/iphone-and-ipad-out-of-sync

Welcome to Sweet King Community! 👑

Don't worry! Let's try following these steps of moving game progress to a new device (Android) or (Apple) that I hope these helps. 😊

If you wanna to ask Game Question, please ask on Correct Game Area. Here is this link (Excel Spreadsheet) to find your game and then the support area :

Excel Spreadsheet (All of King's Game Community Lists such as Support, Discussion, Contests, Ideas, Videos, etc.)

Whilst you are here, you click on spoiler warning button here then read full definition about Guide (Help you find your way around King Community), Excel Spreadsheet (Support, Discussion, Contests, Ideas, Videos, etc.) and More Topics 👇😊

Spoiler Warning

You can check out this guide as it will help you find your way around King Community. I am so happy that you joined us here. You are going to love the contests, meeting new people who love the game as much as you do. If you have any game questions at all, I am going to add a link here that will open up as an Excel spreadsheet. On the left you will find your game and then scroll across to where you would like to go. For example, do you have a game issue question? Then click on your game Support link. Would you like to meet other game players that play the same game as you? Then click on the Discussions link. Don't forget to check out the current contests for your game for a chance to win some free gold bars for your game.

Excel Spreadsheet (Support, Discussion, Contests, Ideas, Videos, etc.)

You can also check Want to subscribe on Tagging List of King's Games and More Topics as received your tags on your notifications when contests and more exciting threads released if you want to subscribe. And also check Let's help to create/vote amazing ideas on CCS, CCSS, CCJS, CCFS, FHS and COTR as we need help to create another new ideas and vote active amazing ideas that we hope these ideas implemented. 😊

If you have any questions, please ask any one of the Game Moderators or Hub Moderator @wykoon. To tag them, click the @ symbol and then type out our name. A drop box will appear, click on the correct name your tag should now be showing up in bold or simply click on the "Quote" function right below our message box so we get your notification.

Have a nice and safety day! ❤️😊

petebuch

hello, thanks for the help. I have tried updating my phone and iPad, deleting them from face book and deleting the game from Facebook.

Re logging in on both devices and they are still the same.

iPhone level 1551 and when you click on the map it takes you to level 1551

iPad level 1574 and when you click on the map it takes you to level 171

`can someone from king PLEASE help me here

Diamond_Lim

https://community.king.com/en/blog/discussion/comment/2050365#Comment_2050365

Thank you for your answering. You click on "Contact Us" then you ask a problem and send Game ID (How to find your Game ID) that I hope they will help you but it taken longer.

If you wanna to ask Game Question, please ask on Correct Game Area. Here is this link (Excel Spreadsheet) to find your game and then the support area :

Excel Spreadsheet (All of King's Game Community Lists such as Support, Discussion, Contests, Ideas, Videos, etc.)