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Iphone and iPad out of sync

petebuch
petebuch Posts: 2

Level 1

Hello,


I have two devices, with are synced via email

My iPhone is on level 1550

My iPad is 1562 but when I open my iPad it start me on level 171 and I have to scroll all the time to get to the 1562 level.

\I have signing out and deleting the app on both devices but to no avail.

Can anyone help me here.

Thanks, Pete

Comments

  • GinaMartines
    GinaMartines Posts: 31

    Level 3

    I had the same problem once, but it was fixed after updating phone to the latest version

  • Diamond_Lim
    Diamond_Lim Posts: 165,707

    Welcome to Sweet King Community! šŸ‘‘

    Don't worry! Let's try following these steps of moving game progress to a new deviceĀ (Android)Ā orĀ (Apple)Ā that I hope these helps. šŸ˜Š

    If you wanna to ask Game Question, please ask on Correct Game Area. Here is this link (Excel Spreadsheet) to find your game and then the support area :

    Excel SpreadsheetĀ (All of King's Game Community Lists such as Support, Discussion, Contests, Ideas, Videos, etc.)

    Whilst you are here, youĀ click onĀ spoiler warning buttonĀ hereĀ then readĀ full definitionĀ aboutĀ GuideĀ (Help you find your way around King Community),Ā Excel SpreadsheetĀ (Support, Discussion, Contests, Ideas, Videos, etc.) andĀ More TopicsĀ šŸ‘‡šŸ˜Š

    You can check out thisĀ guideĀ as it will help you find your way around KingĀ Community. I am so happy that you joined us here. You are going to love the contests, meeting new people who love the game as much as you do. If you have any game questions at all, I am going to add a link here that will open up as an Excel spreadsheet. On the left you will find your game and then scroll across to where you would like to go. For example, do you have a game issue question? Then click on your game Support link. Would you like to meet other game players that play the same game as you? Then click on the Discussions link. Don't forget to check out the current contests for your game for a chance to win some free gold bars for your game.


    Excel SpreadsheetĀ (Support, Discussion, Contests, Ideas, Videos, etc.)


    You can also checkĀ Want to subscribe on Tagging List of King's Games and More TopicsĀ asĀ received your tags on your notificationsĀ when contests and more exciting threadsĀ releasedĀ if youĀ want to subscribe. And also checkĀ Let's help to create/vote amazing ideas on CCS, CCSS, CCJS, CCFS, FHS and COTRĀ as we need help to create another new ideas and vote active amazing ideas that we hope these ideas implemented. šŸ˜Š

    If you have any questions, please ask any one of theĀ Game ModeratorsĀ or Hub ModeratorĀ @wykoon. To tag them, click the @ symbol and then type out our name.Ā A drop box will appear, click on the correct nameĀ your tag should now be showing up in bold orĀ simply click on the "Quote" function right below our message box so we get your notification.

    Have a nice and safety day! ā¤ļøšŸ˜Š

  • petebuch
    petebuch Posts: 2

    Level 1

    hello, thanks for the help. I have tried updating my phone and iPad, deleting them from face book and deleting the game from Facebook.

    Re logging in on both devices and they are still the same.

    iPhone level 1551 and when you click on the map it takes you to level 1551

    iPad level 1574 and when you click on the map it takes you to level 171

    `can someone from king PLEASE help me here

  • Diamond_Lim
    Diamond_Lim Posts: 165,707

    Thank you for your answering. You click onĀ "Contact Us" then you ask a problem and send Game ID (How to find your Game ID) that I hope they will help you but it takenĀ longer.

    If you wanna to ask Game Question, please ask on Correct Game Area. Here is this link (Excel Spreadsheet) to find your game and then the support area :

    Excel SpreadsheetĀ (All of King's Game Community Lists such as Support, Discussion, Contests, Ideas, Videos, etc.)

Hey! Would you like to give us your opinion?