My boosters are GONE

bloha1959

How do I get my boosters back after rebooting my ipad? This is the second time in a week that this happened. I had 20+ color balls the first time and 12+ the second time. They are gone, gone, gone. I kept my gold bars (thank goodness) but lost everything else. Help, please.

Diamond_Lim

https://community.king.com/en/blog/discussion/383246/my-boosters-are-gone

Welcome to Sweet King Community! 👑

Which King's game are you asking this problem? 🤔

Very sorry for your problem! You can check to read here (Lost boosters on your mobile? Oh no! Let’s see if we can solve it!) that I hope you can understand to read them.

⚠️ So please also attention when you have trouble to lose all of your boosters! ⚠️

1. The boosters also cannot be transferred / saved to any devices on any King's Games when you switch out new or change or upgrade device or reinstall game! 

2. The boosters are saved directly in your device's memory, which always allows you to use them while playing offline. This also means that they are not saved on our servers especially if you didn't have the game saved. 

It’s best not to store too many Boosters on your device, as there is a chance they may be lost, or affect the game play. 

They do not replace items and help you to return your boosters back that have not been purchased but if you have however lost purchased items, please report this to their Player Support team here and then ask and send your Game ID (How to find your Game ID), so they can help. 😊

Find most common issues and FAQ:s in Support Area here and in Help Center here!

And please select your game area here then click on Support Area and finally you ask a question about game then waiting for their answer and help you faster and better next time. Thanks! 😉

Have a nice and safety day! ❤️😊