New phone, lost progress

Shandrajac

Hi, I received a new phone but lost my progress of game. I thought I was signed into a fb account bc I was receiving extra lives from friends. Also, I tried to confirm if I hv a king account beforehand but couldn't find one. Is there still a way to find and update my progress? I was on level 5010!

Diamond_Lim

https://community.king.com/en/blog/discussion/390978/new-phone-lost-progress

Welcome to Sweet King Community! 👑

Don't worry! You click here to read to follow these troubleshooting steps of this problem that I hope this helps and you can back to your current level on the game! 😉

If it's still not worked, you click on "Contact Us" then you ask a problem and send Game ID (How to find your Game ID) that I hope how they can help and answer you bring back your saved progress but it taken longer. 😉

Find most common issues and FAQ:s in Support Area here and in Help Center here!

And please select your game area here then click on Support Area and finally you ask a question about game then waiting for their answer and help you faster and better. 😉

Have a nice and safety day! ❤️😊

Starbuck_04

https://community.king.com/en/blog/discussion/390978/new-phone-lost-progress

If you connect through Google or Facebook you can retrieve your progress.