help with Candy Crush Jelly

NanaJof2

I have no sound on this game. I've tried it on 3 different browsers and still no sound.I play other king games, but Candy Crush Jelly is the only one with no sound.

Diamond_Lim

https://community.king.com/en/blog/discussion/400583/help-with-candy-crush-jelly

Hello there and Welcome to Sweet King Community! 👋

Let me tagging @Princess_Jessica @Nikolaos_Prodromidis the Jelly Moderators who can help and answer the players on Candy Crush Jelly Community. 😊

If you want to ask this game question, please click and ask on Candy Crush Jelly Support Area here next time! Thanks! 👇🙏

https://community.king.com/en/candy-crush-jelly-saga/categories/support-ccjs

Nikolaos_Prodromidis

Hi @NanaJof2 and welcome!

You say that you play on 3 different browsers! This means that you play on a windows p.c. the Jelly version that is integrated into facebook, am I right?

I just played a Jelly level on a p.c. into facebook and the sound was fine!

You can check if the sound in your game is accidentally turned off!

If this does not work tell me, to help you go to the next step!

Princess_Jessica

https://community.king.com/en/blog/discussion/400583/help-with-candy-crush-jelly

Hello welcome to the community let me see if I can get an answer for you I'll ask my CM to see if she knows about this