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Lost all my lives

Bob_Coiteux
Bob_Coiteux Posts: 30

Level 3

I had to log back in and lost all my items and lives

Comments

  • Diamond_Lim
    Diamond_Lim Posts: 165,533

    Welcome to Sweet King Community! 👑

    Very sorry for your problem! You can check to read here (Lost boosters on your mobile? Oh no! Let’s see if we can solve it!) that I hope you can understand to read them.

    ⚠️ So please also attention when you have trouble to lose all of your inventory lives and boosters! ⚠️

    1. The inventory lives and boosters also cannot be transferred / saved to any devices on any King's Games when you switch out new or change or upgrade device or reinstall game

    2. The inventory lives and boosters are saved directly in your device's memory, which always allows you to use them while playing offline. This also means that they are not saved on our servers especially if you didn't have the game saved

    It’s best not to store too many Lives and Boosters on your device, as there is a chance they may be lost, or affect the game play

    They do not replace items and help you to return your inventory lives and boosters back that have not been purchased but if you have however lost purchased items, please report this to their Player Support team here and then ask and send your Game ID (How to find your Game ID), so they can help. 😊

    Find most common issues and FAQ:s in Support Area here and in Help Center here!

    And please select your game area here then click on Support Area and finally you ask a question about game then waiting for their answer and help you faster and better. 😉

    Have a nice and safety day! ❤️😊

  • Bob_Coiteux
    Bob_Coiteux Posts: 30

    Level 3

    Thanks for your help and support. I followed your instructions, and I got my items back. No luck on the lost lives lol.

    anyone feel free to send me life 😂


    thanks


    Bob

  • Diamond_Lim
    Diamond_Lim Posts: 165,533

    Hehe! You are welcome and Glad to hear your inventory boosters are back now! 👍😄

    Then it's unfortunately as the inventory lives cannot be saved while lost. Me too as I also lost the inventory lives often when I am arill playing Diamond Diaries Saga! So it's not possible to bring the inventory lives back! 😅😅😅

    You can also click here to read my answer to follow these steps of add more friends that I hope you can send and receive lives with friends on any King's Game if you want to add more friends. 😊

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