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Lost all my boosters

ddjeh5
ddjeh5 Posts: 2

Level 1

Lost all my boosters and got a charge for some. They all say 0. What/Who do I contact

Comments

  • Diamond_Lim
    Diamond_Lim Posts: 165,533
    edited August 20

    Welcome to Sweet King Community! 👑

    We are very sorry for your problem! You can check to read here (Lost boosters on your mobile? Oh no! Let’s see if we can solve it!) that I hope you can understand to read them. 😊

    So you can also read these important notes when you have got trouble to lose all of your inventory lives and boosters! 👇⚠️

    1. The inventory lives and boosters cannot be transferred / saved to your devices on any King's games when you switch out new or change or upgrade your device or uninstall and reinstall the game

    2. The inventory lives and boosters can saved directly in your device's memory, which always allows you to use them while playing offline. This also means that they are not saved on our servers especially if you didn't have the game saved

    It’s best not to store too many inventory lives and boosters on your device, as there is a chance they may be lost, or affect the game play

    Then unfortunately as we do not replace items and help you to return your inventory lives and boosters back that have not been purchased but if you have however lost purchased items, please report this problem to their player support team here and then ask and send your Game ID (How to find your Game ID), so they can help you. 😊

    Hope you can understanding these important notes and thanks! 🤗

    Find most common issues and FAQ:s in Support Area here and in Help Center here!

    And please select your game area here then click on Support Area and finally you ask a question about game then waiting for their answer and help you faster and better. 😉

    Have a nice and safety day! ❤️😊

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