My progress is lost
Level 1
Hello i have lost all my progress, i was connectwd to facebook before but then i got a new phone and i was i did a back up so i had all my levels but didnt conect it to facebook again then i played and got to level 3770 but then i connected to facebook again and lost all the progress, how can i have it again?
Comments
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Welcome to Sweet King Community! 👑
Don't worry! You click here to read to follow these troubleshooting steps of this problem that I hope this helps and you can back to your current level on this game soon! 😉
If it's still not worked, you click on "Contact Us" then you ask a problem and send Game ID (How to find your Game ID) then they can contact and help you bring back your saved progress soon. 😉
Find most common issues and FAQ:s in Support Area here and in Help Center here!
And please select your game area here then click on Support Area and finally you ask a question about game then waiting for their answer and help you faster and better. 😉
Have a nice and safety day! ❤️😊
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My bonus Points are lost:
Do not understand why Farm Heroes Saga keep zerorizing my accumulated bonus points despite the fact I haven't use them yet. Please help how can I get back those lost points. Thank you.
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Welcome to Sweet King Community! 👑
Thank you for your answering and playing Farm Heroes Saga. 🤗
Let me tagging Farm Heroes Moderators : @encantes @Lady_Choo @PummyRaj are helping and answering you soon. 😉
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Hello@LohFC 🤗 Hearty Welcome to our lovely King Community!
I am very sorry to hear that you are having an issue in your game 🙃 I will need more information to help you with whatever is going on!!
Can you provide below details please…
1) Which device are you using to play the game;
2) What “Bonus” points are you talking about?
3) Is it from the event - Farm Pass? If so, I need a bit more explanation!
4) Are you talking about the “boosters” that help us in the game?
The more information you give us, the better we can assist you. Please reply back by typing in the blank box given below to my comment.
Hope to talk to you soon. Have a great rest of the day🌻
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